[Megathread] No Incoming / Outgoing Calls
Neither my husband or I can place or receive calls, but everything else works. Anyone else?
Forum Posts
Important Update: eSIM QR Code Now Included in Activation Summary Emails
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Troubleshooting Login Issues: OTP, 2FA, EverSafe
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Resolved! "The future of PM !?" - what we are still missing is some statement about this from PM management.
What we are still missing after the "infamous fiasco",is some sort of statement from the PM management about the future of Public Mobile. PM is heavily community driven - in fact the most active online community members aka oracles, as well as us si...
Resolved! Need code to get that plan for Koodo
Hi i have public mobile i want 40 $ 4 gb plan i need code for get that plan for koodo
Resolved! Contacting a mod
How do I contact someone to have my phone unlocked
why is there usage when I haven't used my phone at all?
17/02/2018 8:23Outgoing Call416647AllON0:00:08 Minutes$0.0016/02/2018 10:23Outgoing Call416647AllON0:00:21 Minutes$0.0016/02/2018 10:23Outgoing Call416647AllON0:00:06 Minutes$0.0016/02/2018 11:09Outgoing Call416647AllON0:00:18 Minutes$0.0016/02/2018 ...
Can I switch to new plan after charging 33$ per month
I have been working in this weekend and I forgot to switch on new plan so my plan renewal date was 17 February, today it’s 18 , I have been already charged 33$ what happenes If I switch now will they transfer my balance or not ? I am got busy and I c...
Ordered a sim on the 30th. Still haven't received anything :S
Ordered a sim card on the 30th and still haven't received anything. Current status as of today: Your shipment is confirmedWe've accepted your order, and we're getting it ready. Come back to this page for updates on your shipment status. Order updates...
Accuracy of information?
I'm apprehensive about fanning the flames on what is still a vehemently controversial topic, but I am seeking information. I understand this is still a sensitive issue, and I understand how angry I'd be if I felt betrayed or deceived. Many people ha...
Setting up auto responder while overseas
Brain trust I need setting up auto responder while overseas. I need it specifically for answering machine and text. I will not be using public mobile sim while away. So when ppl call me I want them to hear a auto message telling them what I want to s...
Resolved! Phone can't recieve texts since 1 day ago
Hi, I've been with PM for over a year now but out of the blue I haven't been able to recieve any texts since yesterday. I can send texts and make calls but I can't recieve texts. I can recieve calls though. Does anyone have any idea what's going on?
I can't make a call
HiI have a number registered in Ottawa/Hull because living in gatineau. Unfortunaletaly I'm not able to call in Quebec. Can you help me?thanks.
Resolved! Rewards not applied consistently
Just reviewed my payment history for the past year and found the rewards summary didn’t match the amounts applied to my bill. Also the rewards applied changed from billing cycle to next when there should be no changes. How can we solve this?
Koodo advantages/disadvantages?
Was just wondering what would be the advantages and disadvantages to switch to koodo? I have the 12GB/120$ three month plan but could switch to koodo for 4GB/40$.
Resolved! Invalid Number error when porting from PC mobile
I got my SIM today, ordered new PM number first (as instructed for PC Mobile users) and now try to port my number from Self Serve. When I enter my number, I get "This number is invalid" error". My PC mobile account/number is active and valid. Please ...
PSA: Check your referral rewards!
I just checked my referral rewards in the midst of all this plan change chaos and I have ZERO now, even though I know for a fact that none of them have switched from Public Mobile. Good thing I keep records of who I've referred. I will be contacting ...
phone lost
I am Sathacharam Vallipuram lost my phone a month and agophone number xxx xxx xxxxI have a public mobile phone where cannot insert sim.need a direct connection.Thanks
Resolved! How to add additional sim to existing account ?
Hello, How can I activate new sim and link it to existing account ? Regards,Michael
Resolved! Numbers of customer s
How many customers does Public Mobile have .....Thanks for any valid numbers if you Know .. Regards
Resolved! Overpaid for the third time (2 package renewal, 1 roaming to the us)
Hi there,I've been with Public for half a year now, and just had my second Auto renewal. For the second time I noticed that the package I have cost more to auto renew than to just pay a new one ($150 for auto renewal for three months, vs $135 from sc...
Forgive and forget?
After the latest fiasco, would you:Forgive and forget,Proceed with caution,Leave when opportunity presents, orFk this I am leaving?
Dave letter
PM has about 160000 customer s. Telus has 12 million . So perhaps they may give PM customer s. A final chance to move over to Koodo before 2019. Telus Koodo and original Pm with call centre and new Pm no call centre . So 4 different services under...
Going to switch to Koodo anyways
Anyone here think maybe the switch to Koodo is the better choice now anyways? I think i will do it. My 3 month is just about due by March 15, the plan is almost the same (i pay on average now $37 on PM). Koodo will give me $100 and $50 referral cred...
PM's 90-day 12Gig $120 vs $40 offer on Koodo
Does anybody have the complete comparison of the Fall 2016 plan ($120 12Gig 90days) versus what is being offered on Koodo as an alternative? Is it correct to say that if one has no referrals, he will only be missing out on the autopay credit? What am...
If/When they shut PM down, Make sure Koodo or Telus does not profit to send them a message!
As far as these companies are concerned, your wallets are the only thing that matter. When you absolutely must go by either force or choice, remember what parent company TELUS did to decimate this once great company and our still great yet likely dim...
When/how do I get refund after switching to Koodo
Hi Mods, so I made the switch to koodo per suggested action by Dave's text before receiving the 2nd text right after I was charged by PM $120 for the next 3-month service (I was on $120 90-day 120GB plan). Could you tell me how/when I will get my $12...
Koodo offer
Might it be possible to get Koodo 4 GB plans if I on old legacy pm plan .1 GB 43 a month . Thanks Dave
As specified, some good things cannot come to an end, not without a huge mess.
I hate to break it to Telus, but their statement on their promotional plan is open ended, fixed price, with no termination clause by vendor. It's the kind of wording that got Churchill Falls in trouble with Hydro Quebec, which is why the latter is pa...
activating sim card
have been with public mobile a long time. Its ALWAYS BEEN AN ARDUOUS PROCESS TO DO ANYTHING ONLINE WITH IT....today, I'm trying to activate a new sim card for my sons phone. Filling out the long form but it just keeps coming back with the passwords...
Anybody able to get Koodo 4GB offer on a NEW line?
Was anybody able to get the Koodo 4GB $40 for PM users offer on a new line using the code? I'm sticking with PM (for now) but would possibly get another line. Yes I'm aware the text said for my # only but wanted to see if anybody was successful in s...
Resolved! I do not work here
Oh for the love of .... Ok since I have been sent requests to clarify through direct messaging on both this forum and on the other board I will state it simply and for the record I AM NOT AN EMPLOYEE OF PUBLIC MOBILE Not nowNot ever You conspiracy nu...
