Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
The 611 system relies on me having already registered my credit card. It doesn't allow the registration of new credit cards either. Furthermore, the online self-serve system has me dealing with the following UI problems: - It doesn't show me my bala...
Hello guys I understand there is a a 4 GB per month (9 GB + 3 GB bonus) promotion is available. How to get this plan? When I choose in plan options 9 GB + 3 GB bonus it gives me $156 total before tax. Even if I take in consideration 6 dollars autopay...
I got a message from (226) 748-9591: Due to a recent overcharge on your last bill, (account: 226600*), we sent you the remaining balance: Next message was: Tap to Load Preview ilink.me > I assume this isn't from Public Mobile??? Or is it? I was o...
hi,Searched a while but couldnot find similar cases, so I created a new topic. Here is my case:- I ported out to Koodo from PM.- I want to use my existing PM email and selfserve account for a new number.What should I do?, already tried to change SIM ...
This is by no means a rant. I've been with PM for almost a year now and have loved their great service so far with my 4gb/38$ plan. However, now that this plan seems to be a rare gem and given the fact that their new promo is that same plan but with ...
I activated my fall promo account/plan on Nov 1st 2016.My next renewal is Oct 26th 2017.Will I be receiving the "loyalty" discount of $1/mth on my next payment which is 90day renewal #5 ???
I'm pretty sure the 15+3GB bonus plan used to be $225 per 90 days = $75 per month, but now when I go to the plans section it says $195 per 90 days =$65 per month. If auto-pay applies that's only $63 which is pretty good if you want 6GB. Edit..It's LT...
I hope Public Mobile gets VoLTE and Wi-Fi calling. https://mobilesyrup.com/2017/09/19/koodo-says-volte-wifi-calling/
It seems that I was charged for the service, but my phone is still inactive. I tried making a payment on the public mobile website, but it says that my next payment is due in Dec. Help @CS_Agent
I purchased a 10-day talk/text/data US roaming plan this morning at 6am (transaction shows in my history) yet now, at 2:15pm when I DESPERATELY need cellular service, it isn't working (I get an automated message saying that I don't have the proper ad...
hi, I have a plan. It's active. I have unlimited international texting enabled. I've checked my APN settings. I can make phone calls. I can use data. I can receive texts. I can not, however, *send* texts. Every time I try, I receive a message f...
The deal was spotted by Red Flag Deals commenters, who noted that it hasn’t been announced yet, but is available through self-serve.https://mobilesyrup.com/2017/09/19/public-mobile-offers-promo-plan-competitive-freedoms-404gb-deal/
It's been 2 times the same thing happens to me. I try to switch my plan, from the 1GB of data to the deal you have in place (2gb + 2 extra gb of 3G data), and before I add funds, they won't let me do the change of plan. So I add funds, and it automat...
I'm trying to log into my account but after 2 attempts with the wrong password I've been locked out. I NEED to get my phone active again because I'm expecting important texts! Please help me!
Found this thread on RFD this morning. There *may* be a new promo coming. No announcment from MOD's yet that I've seen. $45/30 days on 90 days plan with autopay- unlimited province wide talk- unlimited global text- 9+3 GB LTE data Looks like lower ...
I'm have service issus my service isn't correct. My text isn't working after a faulty payment. Money has been taken out of my account for something's and I'm not sure who to contact?
I made a payment this morning using my credit card and my account plan still hasnt been activated although my card was charged and it shows up in my transaction history please help !!!
I have auto pay enabled and it added the funds but it still says my account is gonna deactivate in 20 days??
3+3 GB LTE data for 90 days or for each month?
I received a msg advising my data usage was near/at 95%. I have since turned off cellular whenever possible. Besides adding up each data usage amount, is there a way to see the total data used, to date? Thx, John
I just purchased 1gb add-on for data because I used up my 90 days worth of data and I can see it in my payment history but it won't let me connect to the mobile network. Also public mobile stopped giving me my refer a friend bonus and my friend is s...
Hello, I'm not sure what happened, but I got a text from PM saying I was at 75 percent of data (ie 3 GB out of 4) for the month, and then suddenly I was at 95% and now I'm out of data for the month. My Android tracker isn't showing anything close to ...
I wanted to change my number to another 647 number can someone help me?
Just actived the sim and received the text message from PM about the account was actived. But when I tried to make a phone call it says I dont have any plans?in my account. what is the problem. I also could not log in to my account.
There are no options to add US Roaming to my account (no options under the US Roaming column). What can I do? Rob Wood
I have just switched to public mobile and am having difficulty logging into my account. When trying to log in to my account none of my information is recognized and I know for sure that it is correct. I got a confirmation email that everything went t...
Hello Just looking at my detailed bill and usage of data and noticed that the data (MB's) post daily typically between 12 pm-1 pm. I want to see if anyone in the community can validate that this data use is for the accumulated usage for the entire da...
Yesterday, I attempted to port my number from Bell during the SIM card activation. Shortly thereafter, I received an SMS stating: Public Mobile here: We're experiencing difficulties processing your request to move to Public Mobile. Please go to Publ...
Have been trying to log into my PM account to add funds and i cant get in. i know my password and log in info 100% but still wont let me in. i tried the "forgot password" link, entered my email address but the next step says "test question"??? which ...
So with Walmart and wow mobile selling SIM cards we need a thread for new people to introduce them selfs in the group and too tell us there cellphone horror stories now so we can all learn from cellphone bill past that we really want too forget is th...
