Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I have signed in, found where I need to key the info, but CANNOT KEY IN THE INFO. WHY??? this is the third time I ask question and nobody is helping me. I have a new card and need to key in new expiryt date or payment will not go through.
Hi, I recently switched to the OnePlus Nord N30 5g and MMS messaging is no longer working. I've made sure that the APN settings are correct. Is there anything else I need to do?
Hi i tried to port my number out yesterday to PC Mobile and it didnt work. I had no service or phone then 6 hours or so later at 9:15 i get an email welcoming me to public mobile as if my number was portes back to here. My subscription expired today ...
I set up mine and my sons accounts using different email addresses. Now I can't remember what email I used for his account and I need to change billing information.
Can't access my phone messages
I am a new customer. I signed up yesterday using a friend's referral code. I was supposed to receive a $10 bill credit. Where is it? There is no mention of it on my account. Why not?
HiI've purchase some long distance time but I've been charged twice but I've only made one purchase. How can I resolve this, please?
I am new to PM. I signed up yesterday and I used a relative's referral code. I was supposed to receive a one time $10 bill credit. Where is it? Where can I confirm that it has been applied to my account? So far I see nothing!
I tried to make a credit card payment in my account profile but only have me the option to redeem payment voucher. When I dialed *611 and chose option to make a payment using my registered credit card it asked me for a four digit account pin that I d...
I have $25 1G data plan and signed up for auto credit card payment. Just noticed from my credit card statement that the same payment for this plan was charged twice every month since January 2023. One was charged on 5th of the month and the other was...
I messed up transferring my wife's number to a new account at Public Mobile. I pulled the sim card before responding to the message from Telus authorizing the transfer. Now I cannot submit a ticket to Public Mobile because the line where the ticket a...
How do you add your own avatar to your ID?
I have a friend that to port over to PM but he said that only eSIM are free so he hasn’t joined.Can he still get a free SIM with new activation?
We have an office phone that only accepts texts from clients, hence the $15.00 / month plan. We temporarily increased it to a 50 GB plan and then switched it back to the $15.00 / month plan.Unfortunately, Public Mobile has charged us twice for the hi...
Hello,I recently moved to Calgary. My phone number was registered while i was living in Winnipeg. I really need help to update my location so my bill will be updated with only 1 tax. That is a bit of saving for sure.Thank you so much
Can you confirm this, as my husband has a phone that isnt VoLTE compatible on Pm but was told could text and have data for Uber etc. Can you please confirm. Dont care if he can make phone calls but need data and text. And confirm if download textn...
How can I have the security code sent via email instead of text message?
because I can't log into my account because Public Mobile will only send the login code to the phone number in the phone that doesnt work any more. We have spent 2 hours at least to find a work around. HELP Please
Need to change my banking information.Would LOVE to speak to a human as I’ve been trying to do this for over an hour
After a frustrating trip to the USA where I couldn’t access either data or voice/text I’m trying to figure out what went wrong. If I remember right this subject was talked about before but due to Public needing a verification to my phone I wasn’t abl...
How can I delete my credit card info? I also want to ensure my account is cancelled since I have a new provider. Please advise. Thanks
Lost my PM telephone number when I was abroad and using a replacement phone in another country. I can’t sign in to my account as nothing happens at correct sign. 2 factor authentication is using my email instead of lost tel. number to send a code.
Hello, So I was trying to set up my phone with an esim and when I was setting it was, it said that it was possible to do so on my phone ( google pixel 3 ) but when it got to the last step of installing the esim. it seems that it is not possible at al...
The issue I'm having is that the personal hotspot only works intermittently. Connecting an iphone 11pro , ios 17.5.1 to an M1 16 inch MBP, sonoma 14.6. I've tried tethering/usb - this works sometimes out of the blue. I've tried untethered wifi- this ...
Hello everyone, My service is currently on hold because my payment is not being processed for no reason. It is giving me this message: "Sorry, we're not able to process your payment at this time. Please try again later."I have tried for more than 11 ...
My account is blocked because somehow my payment didn’t go through. I’m not able to log back in, so I can’t change my payment information. I need this to be fix today because I use this number for my work.
Hi,I have a phone number that I want to deactivate. It's on another email account but I can't get into that account because it has 2 factor verification which includes verifying my phone number and I'm not in the country so I can't receive any messag...
Hello,I can't send pictures by text message. Can someone please fix this or any suggestions. I was never able since I made the transfer from Koodo 7-8 years ago, same for my gf. Thx. Denis
| User | Bravos Count |
|---|---|
| 259 | |
| 245 | |
| 244 | |
| 221 | |
| 171 | |
| 165 | |
| 162 | |
| 161 |
