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Pith

I have connection problems whenever it's overcast/rainy, but it seems to be specific to landlines. I can call other cell phones and the call will connect, but if I call a landline, it goes directly to their voicemail. Are there settings I can change ...

Pith · 05-25-2026

I tried helping my sister transfer her account from Koodo today. She got the text message and replied within the 90 minutes and received a "sorry to see you go" email from Koodo, but she hasn't had any confirmation of the switch and it's been at leas...

Pith · 05-20-2026

Hi! I'll be setting up a new account on the weekend and I want to clarify something about Eversafe.In the FAQ (https://www.publicmobile.ca/en/get-help/articles/creating-a-eversafe-identity), it says "For newly activating subscribers, complete activat...

Pith

Thank you to everyone who's been replying!@umnikke8 This last time, it was only one landline, but I never tried calling a different one. (A friend suggested calling a business the next time it happens to see if it's a residential vs. business issue.)...

Pith

@meow I'm in a city, not far from towers at all. I was shopping with someone at the time and they were able to make a call, so clearly there was connectivity. My phone is a few years old, though, so that could be the culprit.@BKNS27 Thanks! Which set...

Pith · 06-01-2026

Thanks for all the help, everyone! Her phone is connected now.

Pith · 05-25-2026

Thanks! We have separate accounts. I was just trying to ask on her behalf so I could see if I could fix anything from my end. I know when it comes to account details, that's all private. I set my brother's phone up today and it seems to be working (f...

Pith · 05-25-2026

Thank you! Looks like she'll have to make her own profile, because they're asking for her info.

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weak signal when overcast/rainy

transfer not complete after 8+ hours

Eversafe for new accounts

Re: weak signal when overcast/rainy

Re: weak signal when overcast/rainy

Re: transfer not complete after 8+ hours

Re: transfer not complete after 8+ hours

Re: transfer not complete after 8+ hours