Cannot Send/Receive SMS or Calls

[FondaCox]

Does anybody have a freaking answer for this issue?? because it just started randomly for me too I cannot send or receive voice calls on either my Public Mobile eSIM or on my Telus mobile eSIM now as well. My phone is rendered essentially useless at this point and every chat thread I’ve clicked never has a good answer except for contacting support and nobody comes back to update anyone on the issue. It sounds like some people has never had. The issue solved at all. What is going on here?? how do I fix this??

[slusagm]

Yes, we have solution for the issue.  

But first, tell us what phone do you have. 

Try Reboot phone and Reset network settings

and check if any outage:
https://www.telus.com/en/mb/outages

and ask PM to reprovision your account.   Simply open ticket with PM using Expert Messaging using this link:  https://expert-messaging.publicmobile.ca/guest/chat/
 (Use your Community account to login.  If you don't get the 2FA text, click Didn't Receive code or Resend code and choose to receive via email or voicemail. But if you still cannot get the code, then use another email to create another Community account to open ticket ) 
 
PM will reply you via Expert Messaging   between 9AM-10PM EST (Mon-Sun)
(for help with Expert Messaging, check here: https://publicmobile.ca/en/get-help/articles/expert-messaging )