Hello Community, We’re thrilled to announce an exciting contest to celebrate our new CAN/US/MEX plans. Get ready to spice up your travel plans because we’re sending a lucky winner on a trip for two to Mexico. Who’s Eligible? New customers who purcha...
Hello Community, Due to a recent system issue, you may have received an email and/or text message incorrectly stating that your account is in suspended status. We apologize for any confusion this may have caused. To validate your account status, plea...
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Please help! I just signed up for the $120, 90 day promotion Freedom Mobile Port Plan which offers 4gb of data/month, with provincial talk and international text. However I forgot to select the unlimited international text option when I set the pla...
For those of us who ported over from freedom to get the $40 unlimited text/talk with 6 GB + 6 GB data plan.Will we qualify for the loyalty plan?
Hey guys, I need a little help: I signed up for the 12GB for $120 plan by porting my number over from Freedom mobile. Everything seemed to have gone smoothly except now my account is suspended. When I log into my account the following message shows u...
I have 400 minues long distance add-on, and tried to call my grandparents in China, I use exist code+ country code+ province code + fixed line telephone number. There is always a error, I can not call fixed line telephone. but it works, when I call a...
Ill be awake for the next few hours - South Mississauga - and I have an extra SIM. Cost 5$ lol Thought I would offer to anyone stuck waiting for a SIM to hit this promo and get off of Freedom... PM me.
May I suggest Pm have a daily 2 hour temporary call center to at least leave a voice message during these promotion days especially the last 3 days. We could call in and leave a call back number to fix issues.
I just recently got referred to Public Mobile by my son and transferred my TELUS Mobility number. I chose the 90-day option with unlimited province-wide talk and global text, with no data. The total price quoted was $81 before taxes. I enabled auto-p...
hello I activated my sim and plan eariler today.I message some of mods already. I just ported from freedom and I wanted to get the 90-day promotion +6gb data.My account says I paid $120. I checked afterwards and now my plan is incorrect. Its currentl...
@CS_AgentWhile most of my contacts seem to work, a few of my friends are able to receive my calls but not my texts, and vice versa. One of my friends is on Freedom Mobile, and since I recently switched, I thought might have something to do with that....
Hi I know PM well before I sign up, No doubts about the service. I had puk code issue for my cousin which is resolved by one of the modertor. I helped him to Signup with PM which he really enjoyes. On critical instances like this, when his ...
Hi Friends, I have atleast 6 sim cards which I got for my friends ended up not using it. If anyone wants, PM me. Thank you PM & memebers.
People when switching over to new cell phone providers your phone should be unlocked!! Some cell phone providers will unlock for small fee but this December it's free of charge with your cell phone provider...Not all cell phone providers will work wi...
I ported a phone from Freedom to Public, went through fine, even if there was a few days I was without service that I'd paid for. Whatever. I ported a second phone, this one got all sorts of messed up. No confirmation of a successful port, after the ...
Incoming calls not workingI activated over on Monday night and the phone is still not receiving calls - or text massage. Not sure if this is an incomplete port, or if the account is set to not ring. I have checked the phone and it is not set to "Do...
Good afternoon, sorry for capital letters but I am really disapointed as a customer we had the same issues with this company in the past I been trying by phone now is day 7, nobody knows what to do, I have been trying to reach someone in this comunit...
Any idea when these issues are going to be addressed? I have no way of knowing at all as to how much data I've used in the current billing period. When I go to the "My Plan & Add-ons" tab, I see the following (see attached screenshot). There's no inf...
Hello,This is my first post on the PM forum. I'm considering buying an LG G6 H870DS from Hong Kong and was wondering if it will work on the PM LTE network. I found a good deal on the phone but if it does not work I'll have to settle for a North Ameri...
Can you Believe it the longer you stay with public moblie the more you'll save in the long run. Every year you will save money off your 90day plans it's the best value for your money and we all know money is great when you can save cash to enjoy on t...
I ported my number over from Telus but my phone is not working. No calls, texts, data etc. I phone alternates betweek LTE/4g/No signal/Some bars. It keeps going through that cycle unless wifi is on. I did recieve a text message from kodoo saying my t...
So I just signed up with PM. I ordered a 12GB over 90 days option. Then realized my mistake and that I need to add some texting and calling. I tried to change my plan but keep getting an error about verifying my CC. Which doesn't make sense since 2 s...
Hopefully all freedom customers transferred over to public mobile before deadline ends tonight at midnight.Great service for a awesome price 90days plans are where it's at!
I've been with Public for a month now and got my reminder to top up. I did this 3 days before the month expired. Today I get no data and a zero balance link. I'm also being asked to sign into the Public Mobile wifi network. I show Available Funds: $5...
Hello, I am a previous freedom mobile customer and have successfully signed up for the $40 for 4gb/ month plan by submitting the 6gb for 90 day plan. According to the disclaimer on the promotional page, it stated that I had to do that in order for th...
Anyone do the new update to the Nugaut OS....i think it sucks.
Hello, I have a 2-part question: 1) is the OnePlus 5 is compatible on Public Mobile? It doesn't recognize the IMEI but I'm wondering if it can still work. 2) Is there a way to test it? I have a SIM card, just haven't activated it yet. Can I activate...
Hi Guys, It's been over 24-hours since I tried to do a port in from Freedom. The promotion ends today and nobody has gotten back to me. I tried for over an hour to port in, this was two days ago. I still setup my account as per another post I chose...
I ported my number to voip.ms but still had time on my account, can I either get a different number and use the data connection or at least get the time i had left credited back? No service for 2 days.
Hello, I was wondering if I could get an invoice from Public Mobile that shows my name, phone number and billing address. I need one for some important legal reasons and looking through the self serve settings it doesn't look like anything would fit ...
I just did an update on my "Asus Zenfone Max 3" from the Marshmallow OS to the Nugaut OS.I cant seen to use celluar data on my fone so checked my account and it says data all use up,i had about 1/2 gig left.Maybe the update used my cell data but i di...
As the title says, I was texted that one of my referrals is cancelling but I double checked with the 3 people that I referred and they are not leaving public mobile.
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