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Forum Posts

[FIXED]: Network Service in Ontario, Quebec, and the Maritimes

Hello Community, We want to update you regarding the recent service disruptions impacting some of our subscribers in Ontario, Quebec, and the Maritimes. Early this morning, our team successfully implemented a fix that resolved the network congestion ...

Ck_PM by Public Mobile
  • 3527 Views
  • 21 replies
  • 8 Bravos

Important Update: eSIM QR Code Now Included in Activation Summary Emails

Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...

Ck_PM by Public Mobile
  • 18480 Views
  • 124 replies
  • 31 Bravos

Troubleshooting Login Issues: OTP, 2FA, EverSafe

Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update.  I...

A_CX_PM by Public Mobile
  • 30033 Views
  • 184 replies
  • 27 Bravos

Resolved! Personal hotspot

Does anyone knows how to turn on personal hotspot on a iphone 4S?

shumgp by Great Neighbour / Super Voisin
  • 1732 Views
  • 3 replies
  • 0 Bravos

activation new customer

I've just activated my phone on your website but I can't call or receive calls. Account number: 1*****************6 phone number: 4**********7 name: KwaliTee clothing

KwaliTee by Good Citizen / Bon Citoyen
  • 1321 Views
  • 6 replies
  • 0 Bravos

activation

I've just activated my phone on your website but I can't call or receive calls. Account number: 1****************6 phone number: 4**************7 name: KwaliTee clothing

KwaliTee by Good Citizen / Bon Citoyen
  • 949 Views
  • 4 replies
  • 0 Bravos

Service down in Quebec - Montreal. Help

Hi, The service is down in Quebec, Montreal. It's 2:47pm. I've been a customer for under 6 months and this is the 3rd time this happens. I have not moved location and the service was working 5 minutes ago where i currently stand. Why does this happen...

rz514 by Good Citizen / Bon Citoyen
  • 950 Views
  • 2 replies
  • 0 Bravos

sim ça marche pas

Bonjour ma carte SIM de mon numéro Public ça marche pas. Voici mon numero de cellulaire 438-939-0954Je vous demande SVP de M'envoyer une nouvelle carte SIM. Merci.

Nepomuceno by Great Neighbour / Super Voisin
  • 1110 Views
  • 3 replies
  • 0 Bravos

how do i change my number?

how do i change my number? I want to change it, i want to get over some friends who makes me sad. thanks

bmatebo by Great Neighbour / Super Voisin
  • 908 Views
  • 2 replies
  • 0 Bravos

i have no more service

i have no more service on my phone after reboothing it like you told me !!!!!

normand by Great Neighbour / Super Voisin
  • 943 Views
  • 2 replies
  • 0 Bravos

Swap $50 Koodo Top up for a PM $50 Top up?

Any one who has Purchased a PM Top off code and are not using it, I would like to swap it with a $50 Koodo Top up that I no longer need. So anyone want to swap let me knowThanks

chukdefatey by Deputy Mayor / Adjoint au Maire
  • 965 Views
  • 2 replies
  • 0 Bravos

I miss Sophia

Sophia was an active member on the old PM forums and always found her to be very valuable. Sophia where are you? We want you back

chukdefatey by Deputy Mayor / Adjoint au Maire
  • 2534 Views
  • 27 replies
  • 1 Bravos

Resolved! Restore my contact

I just "master clear" my phone and I lost all my contacts. I would like to find a way to have them back.   

Daniela by Great Neighbour / Super Voisin
  • 3416 Views
  • 14 replies
  • 0 Bravos

Koodo community vs Public Community

Honestly i find this Community not very much active as Koodo one, that is way much more active. posts are done every 2 minutes and replies are coming instantly, while this PM Community lacks that speed, how can we improve it and let PPL using it ofte...

benwarez by Model Citizen / Citoyen Modèle
  • 1643 Views
  • 12 replies
  • 0 Bravos

Re: Activate phone yesterday!

Good cop and bad copGood cop is Griff because his replies deal ONLY with the issues presented by posters.Bad cop is chukdefatey because his replies contain off-topic chastisement, after which he replies to the poster.

Martin by Legend
  • 2423 Views
  • 10 replies
  • 1 Bravos

Resolved! Porting HELP URGENT'

I want to port my koodo number TO public mobile. I just want to confirm.-In account # is my Koodo account #?-Pin # is my koodo pin #?-The IMEI is it my imei of my iphone or the # of my simcard?-autorization is it the name in Koodo or in Public?

hung53 by Good Citizen / Bon Citoyen
  • 2492 Views
  • 8 replies
  • 0 Bravos

disable voice mail

Please let me know how I can disable my voice mail service? I don't need at all. Whoever is calling, if they are not able to reach, the call should not go to voice mail. Please advise me.

bsrdhr7 by Good Citizen / Bon Citoyen
  • 4697 Views
  • 33 replies
  • 1 Bravos

iwant to know my cell is work or not?

 iam out of city last 4 month now i came back  ifound my cell is not working. pls tell start again. where can i contact to u. my cell is not working. say no network

6477684310 by Great Neighbour / Super Voisin
  • 976 Views
  • 3 replies
  • 0 Bravos

iPhone Support March 2015

Hi Folks, I have decided to pen this quick status update for the (hopefully) thousands of users to follow. iPhone 6 Plus, supplied directly by Apple (unlocked), iOS 8.1.3 on board and activated PM nano sim card. As of March 2015 the following items a...

BouncyBear by Good Citizen / Bon Citoyen
  • 2648 Views
  • 8 replies
  • 0 Bravos
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