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dhilhk2019
Good Citizen / Bon Citoyen
since
08-27-2019
08-28-2019
User Statistics
7
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0
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0
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4
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Service Suspended and Cannot log in to self serve
08-27-2019
Hi, My service has been suspended though I paid my bill. Cannot log into public mobile self serve either. Is there any customer service live person I can speak with? Also at what number?
Re: Service Suspended and Cannot log in to self serve
08-27-2019
Thank you. I have sent the moderator team a private message.
Re: Service Suspended and Cannot log in to self serve
08-27-2019
I can only choose a plan if self serve works. This is very annoying. This is not how a company retains customers.
Re: Service Suspended and Cannot log in to self serve
08-27-2019
Thank you. I got the voucher and reactivated it. Since I had already paid for this month - will this be redeemable?
Re: Service Suspended and Cannot log in to self serve
08-27-2019
I cannot even log into my account.
Re: Service Suspended and Cannot log in to self serve
08-27-2019
I did try 611 the automated recording is telling me to contact the credt card comp though there is nothing wrong with that and I have paid my bill.
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