Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hi, so I was wondering what happens to my unused funds if I purchase a $100 voucher. I am on a $25/month plan, so would I not need to pay the next 3 months, or would the funds dissapear?
Hi. I bought a $10 plan. It was a one free month plan, apparently I have to pay the 1st month and the second is for free. It it demanding me to pay this second month thaat is supposed to be the free one and in the meantime the credit card that was...
Hi, I changed my plan to the special $40 offer, but accidentally changed it immediately instead of the next renewal date. Is it possible to have that fixed so I'm covered till December 20th according to my previous payment and the $40 payment I made ...
Can someone help me here... Contacted mod few times seems to be not working on weekends or something... I paid ten bucks for the two hundred meg data add on and cannot use it... Please help!!!!! Thx...
How long do the bonuses stay on your plan
Hi community,I am trying to change my credit card used for autopay (through payment -> replace credit card). I get a message saying that my credit card issuer is blocking the transaction. So I called my credit card issuer and tried again while I was ...
Hi I have an unlocked LG G5 it worked fine until I switch to Public mobile, and really it is still working good I just cannot send text messages, I can recieve them and can make and recieve calls plus my data works fine I checked to make sure the apn...
I've been using the good password to log on. First of all, I'm starting to think I should stop being with this compagny, I keep having trouble and the only way to contact someone from Public Mobile is writing an post. I can't log in to my account, I...
Hi,I cannot log into my account and I cannot reset my password as I get the following error. ForgotPassword/LoginUnsuccessfulUser_LoginDisabled Thanks,ET
I can make out going calls and txt. But when some tries to call my it says my number is not in service. I am new to Public Mobile and was just wondering if I did something wrong in my activation.
Hello I have not set up my self serve yet and my phone was stolen, I need to swap my SIM!!! (cant set up self serve either now because it sends a verification text!)
New to PM. Always had the cheap pay per use plans due to not using the phone much (at least before anyway) Have just the $10 monthly 50 min. & 50 texts. No add-ons. Without constantly logging into my account, is there a way to find out how many m...
I am just about to sign up 3 new accounts for the $50 8gb plan with canada/us unlimited talk. Here are 3 questions before I start... 1. Can I sign up as my account and then refer my wife and son? 2. The Unlimited talk US, does that mean I can travel ...
so i have auto pay set up havent had a problem till now the payment didnt come out and the money is in the account removed the card and tried to add it back now it wont let me add it or pay my bill can someone help
I am getting frustrsted with trying to access my Public Mobile Account because of problems with the password. I was entering the new password I just created on MyAccount after recieving a password reset email from Public Mobile. So I clicked on the l...
Hey everyone, im looking at new phones and windering which ines work on the public mobile network. Im looking at samsungs specifically the A8. Any help is appreciated
Recomended my son in law, he had his phone set up at Walmart. He needed to port his landline over. He carefully followed instruction, PM canceled his old land line carrier and his cell went dead. He's been thru moderator after moderator, every ti...
I have no idea why I cannot use my cell phone, cannot call, cannot receive call, no data service look like account been wipe outI started Nov 1, 2018 porting took about one week I am in $10 per 30 day plan with add-on data $27 available fund gone Cal...
I was on the 12GB LTE/$120 3 month Fall 2016 promo since the inception of the plan. Without warning, on October 21, 2018 - I was automatically switched to the 4.5GB/$40 plan? I didn't even notice, since I was on AutoPay. Just today, I was surprised ...
how to change plan? now I plan:Province-wide Talk $25 per 30 daysThis includes:Unlimited Province-wide Talk Call Display I WANT TO CHANGE $ 25/30DAYUNLIMITED Talk Province-wide²UNLIMITED International Textand Picture MessagingVOICE...
Dear all, I can't access voicemail from my phone (when I try accessing it the voice only says "sorry, talk is not included in your plan")But I've checked my plan,it does include UNLIMITED Talk Canada-wide.HELP!!
I got a new account with 400 mins long distance, however the long D doesn't work. Can any customer service double check my account? What does "DO NOT USE INTL LONG D" means?
If I didn't make too much canada-wild call, can I choose the data only plan plus $15 for 400 mins long distance phone call as I need to call Asia?
Hi,i signed up with a month free offer and i got the amount in the available funds ...do I need any action before the monthly due date?
I am unable to use my phone and my bill is due evey 25th of each month. I already reseted and turned off my phone and is still not working. Can you please help? Thanks,Alejandra.
This offer is now available until December 16th extended from December 6th. Get your Sim and activate it online.
