09-10-2019 02:01 AM - edited 01-05-2022 06:59 AM
Hello.
Today, I activated to public mobile.
My phone model : SM-J327V
It doesn't working even if I set up correctly APN.
Help me !!!
Thanks.
09-10-2019 04:27 AM
@minahjangSwap your SIM card to a phone that is working to narrow down if it is a hardware configuration issue or a Public Mobile issue.
09-10-2019 02:27 AM
@minahjang wrote:Hello.
Today, I activated to public mobile.
My phone model : SM-J327V
It doesn't working even if I set up correctly APN.
Help me !!!
Thanks.
@minahjang Can you post a screenshot of your APN settings.
09-10-2019 02:17 AM
@minahjang wrote:Hello.
Today, I activated to public mobile.
My phone model : SM-J327V
It doesn't working even if I set up correctly APN.
Help me !!!
Thanks.
If you transferred your phone number then that can take a period of time depending on where from.
Check Network Mode under Mobile Networks. Look for things like WCDMA, LTE, UMTS, HSDPA, 3G, 4G etc
Not just GSM.
09-10-2019 02:10 AM
Please try reset network settings and turn LTE off if you’re on a 3G plan that has helped me