@Gordeee wrote:
I filled out the SIM activation and porting information yesterday. Got a text from public mobile this morning that says
"Public Mobile here: We're experiencing difficulties processing your requestto move to Public Mobile. Please go to PublicMobile.ca, click Contact us and complete the SIM & Activation onine form. Thanks"
When I go to the webside I don't see anywhere that says "contact us" and I tried to activate as a new sim but it won't let me.
Porting my number from a voip provider voip.ms sms seems to be working and I can make outgoing calls. Just no incoming calls yet.
Any help would be great.
Thanks
When it comes to "no incoming calls yet", realize that receiving that text message from Public Mobile means that the porting request has failed. No amount of waiting will fix the incoming call issue.
Continue to use your old company's service in the meantime to getting your calls.
You will need to follow the instructions from earlier about using the automated chat window to open a service ticket.
