Hello Community, We’re thrilled to announce an exciting contest to celebrate our new CAN/US/MEX plans. Get ready to spice up your travel plans because we’re sending a lucky winner on a trip for two to Mexico. Who’s Eligible? New customers who purcha...
Hello Community, Due to a recent system issue, you may have received an email and/or text message incorrectly stating that your account is in suspended status. We apologize for any confusion this may have caused. To validate your account status, plea...
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hello Public Mobile Community, does anyone know the reward for refer-a-friend 90 days plan? As I referred my friend in May 8, 2018 I get $3 credit but my 90 days plan renew in July 27. Today I got a text message from PM says my rewards won't count be...
Called the *611 and added money to account would like to change plans but can’t not and have not been able to log into account since I think 2015 ? Or before that ? Helpppp !! How can I change plans before the special is over tomorrow?? I need data
Hey everyone, I know some people are looking to pick up sim cards to activate by July 9 to take advantage of the $40 4.5GB and $45 5.5GB plans. There is a retail store selling Public Mobile sim cards for $5 plus tax. I picked one up yesterday for a ...
No I don’t think so I think only when beginning of new month rolls over
@CS_Agent I was referred by someone and ported my number from fido to PM today. I bought sim etc at metrotown, Burnaby and they entered the referral person's number. However, I did not get the one-time $10 account credit
I've been trying to register a new number all day today and part of the afternoon yesterday. None of my credit cards will go through. I'd really rather not go buy a non-refundable voucher only to find out that it won't work either. Also, when a credi...
SpoilerLooks like June community rewards may have been posted to accounts. Who has some of the new rewards levels?!?!?!?!Looks like June community rewards may have been posted to accounts. Who has some of the new rewards levels?!?!?!?!
I complained earlier that my text allotment had been used up and I was unable to sent or receive texts. Just occurred to me to turn on iMessage which will allow me to message using the inexpensive PM data add on. . I'm back to messaging again but o...
I downgraded to the 3g plan because of the special on and my internet stopped working. I have tried restarting phone, airplane mode, etc. It says 4g up top but no websites or any apps work, it happened as soon as I changed plan. Any fix? Thanks
My 50 TEXT allotment has been reached in my $10 plan - now mid term how may I add texts?
So yesterday, I switched to Public Mobile's special offer plan, which gives 4.5GB of data in 3G Speed. As everyone here might know, its 3G plan uses LTE network capped in 3Mbps. Before I switched to Public Mobile, I used Rogers prepaid, which was $30...
The community sent me an email to confrim my account. But the service side, or what ever you call them, won't send me an email to change my password. I am locked out of my account. I need to port over my number. I twice asked them to send an email to...
I picked up my PM SIM Card yesterday, before I select my plan, can you please suggest what Plan would be best? The promo plan or the 5.5 G plan?
Hello, How are you my phone number is 647 765 xxxx can I please have my account number or can you please text to this number. This is a very important information to me. I do not remember my pin. I Have been with public mobile since 2005. or can y...
I'm thinking of selling my current phone and buying a new one. I was wondering if anyone knows how to unlock my current phone so it will sell better.
I just got myself a PM sim from Walmart. The guy set up my account in store and I chose a PIN number to go with my email. I wanted to port my number over from Fido at my leisure so I just signed up for the plan and left the store.I put the sim in, un...
Im trying to complete my move to public moblie request and I got a text msg to msg you about it and complete the SIM & activation online form and I've got my account number and pin
My account is on autopay. If I buy a PM gift card (e.g. at SDM), I believe I can apply it and still get the $2 autopay discount. Is that still true? And if I get a GC for $40, but only need $35 because of Rewards, should I put the whole $40 on? Thank...
I bought a sim from you guys online and got it in the mail Im trying to activate it but it keeps saying invalid sim I dont understand I just bought it
Someone please help. I don’t know why this is happening. My phone will ring once and hang up, it has been going on for two months but today was the worst! Blocking the numbers doesn’t help as it’s a different number each time.
I have been with public mobile for a month..I was charged 3 times on my visa.Help
Hey, Just seen an ad for $30/month (instead of $35) for calls+texts+1go 3G data, for new customers only. This a new promo or did I missed something? I tried to find it on PM's website (not on my selfserve) and it's not there...? (and I didn't clicked...
I can't change my plan saying plan expired
Bought a voucher for my phone bill which is due tomorrow and have tried all the numbers on it with the self serve phone number with no luck. Walmarts solution was "there should be instructions on the card" I'm not a simpleton. So here I am any help?
Can't login and reset password doesn't seems to work now~
I have a question... If I change my plan immediately, instead of future plan changing it, will I miss out on the autopay $2 reward? I'm referring to a 30 day plan. Here's the situation... I have future dated a plan change that will happen on July 11t...
Hi all,I recently joined Public Mobile after deciding it offered the best market price for comparable plans. I ported in my number from Fongo 30 days ago, but incoming calls and texts are still not working. I'm trying to be as patient as possible, bu...
I had problem to pay my bill so i've tried multiple times.. I realised that I ve been charged multiple times for the same service. How can I get my money back?
Hi there, I've been having an issue (intermittently) sending SMS from my iPhone, once in a while after i've sent the message it will come back and say it failed to send and I will have to re-send it. I have been a customer for about a year now and i'...
Changed my email address - how would I change my user name?
| User | Bravos Count |
|---|---|
| 334 | |
| 331 | |
| 283 | |
| 256 | |
| 176 | |
| 134 | |
| 122 | |
| 82 |
