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not receiving international messages

sweetyvenky1
Great Neighbour / Super Voisin

not receiving international messages especially computer generated messages....to login to my bank account...the bank sends me a password code to my ph number...i am not receiving any messages ....but i am receiving messages that my friends sends me locally....why is it that i am not receiving any international messages ...my plan is 25$ plan which thas unlimited text messages international...thanks for ur help

5 REPLIES 5

geopublic
Mayor / Maire

@sweetyvenky1  If you just ported your number over to PM from another provider other customers have reported that it can take up to 48 hours to be able to receive 2FA messages to your phone.

PAULRANG18
Deputy Mayor / Adjoint au Maire

This type of text may not be compatible with PM and the members have provided info for answers as to why.

LovesToPM
Mayor / Maire

Are you trying to receive short-code SMS from an international bank?

 

You can read here for similar posts about short-code SMS

 

In the meantime, you may need to find an alternate communication method to receive your pass code.

 

Ed404
Town Hero / Héro de la Ville

I saw something about Premium SMS I don't know if that is the reason why.

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