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Forum Posts

Important Update: eSIM QR Code Now Included in Activation Summary Emails

Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...

Ck_PM by Public Mobile
  • 12720 Views
  • 111 replies
  • 29 Bravos

Troubleshooting Login Issues: OTP, 2FA, EverSafe

Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update.  I...

A_CX_PM by Public Mobile
  • 23931 Views
  • 183 replies
  • 26 Bravos

Resolved! Twitter

Hello,I know that @Luddite shares the same opinion as I as to the possibility that Twitter may increase the current 140-character limit of a Tweet to 10,000.We so much look forward to read the equivalent of a 10-page term paper on weighty matters suc...

Martin by Legend
  • 2453 Views
  • 30 replies
  • 3 Bravos

Sign into network

keep getting a message on my phone telling me to sign into network and just started to get this message  as soon as I turned off the location gps and the reason I turned it off as the gps it was making my phone get hot and was draining the battery re...

sparky2015 by Good Citizen / Bon Citoyen
  • 9869 Views
  • 40 replies
  • 0 Bravos

Resolved! Unused Data carry over to next month

Does unused data get carried over and added to the balance of to next month. If not, it would be nice to carry it over becuase sometimes in a month you hardly use the data that is there in the plan, but in another month there may be a huge requiremen...

rdeengar by Great Neighbour / Super Voisin
  • 2324 Views
  • 2 replies
  • 1 Bravos

Switching the "Get Help" area to default to https

Hi All, Just a suggestion (and this may not be the correct area for this post, so I apologize) but I'd recommend setting up the "Get Help" email/contact form to use https instead of http.  The reason I'm suggesting that is when I had problems porting...

Rasto by Good Citizen / Bon Citoyen
  • 2184 Views
  • 11 replies
  • 0 Bravos

Anyone wants to refer me?

Anyone wants to refer me? I am new customer and want to get a reward. If anyone wants to get a reward for refering me please let me know the phone number to pun on registration form.We will both benefit from that.Thank you

Cannot register Mastercard

Hi there, I'm having trouble changing my payment method from a Visa card to a Mastercard. After entering all the information, it reports: Unable to Process TransactionSorry, your credit card transaction was denied by your card issuer, so this purchas...

atashinchi by Good Citizen / Bon Citoyen
  • 2976 Views
  • 12 replies
  • 0 Bravos

Resolved! Phone's email address

Hey PM community, Does anybody know if Public Mobile provides the service where your phone number is linked to an email address? Here is an example of what I mean:Bell/President's Choice/Solo: your 10-digit phone number@txt.bell.ca (7801234567@txt.be...

pylon by Good Citizen / Bon Citoyen
  • 1162 Views
  • 1 replies
  • 0 Bravos

Resolved! Porting from Telus

I just ported my number from Telus using the self help menu at Public Mobile, took ~30 seconds and it works fine. Im wondering now do I have to call Telus and cancel my account, or is that automatically done since my number is now with Public Mobile....

TalentedTom by Good Citizen / Bon Citoyen
  • 2137 Views
  • 6 replies
  • 1 Bravos

Forum & cookies

In the past week or so I've noticed that the community forum seems to handle cookies a bit differently than before. Rather than staying signed in, I am having to sign in every time I open the website - especially on my phone (using Firefox), but even...

youbme by Deputy Mayor / Adjoint au Maire
  • 1178 Views
  • 6 replies
  • 1 Bravos

Winner

So I won a ten dollar best buy e gift card back on day 9 I believe they said that they would email me in 48 hrs I have yet to get this email. What's up public mobile ?

coolmatt by Great Neighbour / Super Voisin
  • 1077 Views
  • 6 replies
  • 0 Bravos

Google Nexus 6P - APN Setup automatically

Hey guys,First post! Just wanted to share my experience setting up with Public Mobile. The experience was flawless! I own a Nexus 6P (purchased directly from Google) and was on WIND Mobile. I had a great plan but the speed and reliability of the WIND...

spmckinnon by Good Citizen / Bon Citoyen
  • 2905 Views
  • 10 replies
  • 5 Bravos

Resolved! Number portability, [Koodo -> PM] vs [Bell -> PM]

So, I've recently moved to PM from Bell after 6 years, and I have to say, the porting process was completely seamless (apart from Bell calling me within seconds to beg me to stay). Now, contrast this to my experience trying to move my father from Koo...

clogan2 by Model Citizen / Citoyen Modèle
  • 1980 Views
  • 6 replies
  • 0 Bravos

Resolved! LTE on the Nexus 4

While searching the forums (and Google) trying to fix a minor problem with the touchscreen on my Nexus 4, I came across a video showing how to enable LTE on the device. Since this is a 3G-only phone (which I've had for almost 3 years now), I laughed ...

Resolved! Winners of the Giveaways

I saw in the other thread that winners are emailed. If you got an email saying that you won one of the prizes, please post below. 

mtalha88 by Good Citizen / Bon Citoyen
  • 4174 Views
  • 52 replies
  • 0 Bravos

Resolved! Blackberry Priv APN issues

I recently got a Priv and had some trouble sending MMS. I did find a temporary solution but I will explain that later on. The Priv was oringinally locked to Bell, but I had it unlocked. I found that the other day I couldn't send MMS through the nativ...

apn.png
Solid by Good Citizen / Bon Citoyen
  • 4461 Views
  • 5 replies
  • 0 Bravos

What would you love to see PM offer in 2016?

2016 is approaching fast. What do you think PM will offer in 2016?I for one hope these:more add-on data options, data rate-plans, 120 or 150 day term, better cs with txt support, more short codes added, some useful premium messaging services as long ...

makkahn28 by Mayor / Maire
  • 1846 Views
  • 8 replies
  • 2 Bravos

iPhone 4 iOS 7.1.2: MMS pix not working (but cell data fine)

Is it possible to send/receive MMS pic messages on iPhone 4 running iOS 7.1.2? The phone DOES have cellular data and it can send and receive text-only MMS and iMessages, but it cannot send or receive MMS messages with pictures. Can this be fixed with...

PDub by Good Citizen / Bon Citoyen
  • 1955 Views
  • 5 replies
  • 0 Bravos

Resolved! Halifax

I'm am former PM employee, happy with my service. I want to PM buy a phone and a plan for my son in Halifax. Will that work? Can he get a Halifax number? What would you suggest? Thanks 

Scoop by Great Citizen / Super Citoyen
  • 2378 Views
  • 14 replies
  • 0 Bravos

Phone suggestion

Hello. I am new to the mobile phone world and would like a phone suggestion. I have a 250$ budget and no idea which phone to get despite doing some research. Any help would be appreciated. I was going to try getting one through Orchard since that see...

DemiLiard by Good Citizen / Bon Citoyen
  • 3125 Views
  • 35 replies
  • 0 Bravos

Define giveaway

I appreciate PM going through the trouble and expense of doing a holiday promotion, but technically if you look at the definition of a giveaway it doesn't include PM members doing advertising for PM. The instagram, twitter, and now youtube days of th...

IWIK by Town Hero / Héro de la Ville
  • 1773 Views
  • 5 replies
  • 5 Bravos

Resolved! Account on hold

I am going to france in a few days for 30 days. My month started only a few days ago. Is it possible to put my account on hold and when i comeback, i would just continue the month i put on hold?

rayroy87 by Good Citizen / Bon Citoyen
  • 1019 Views
  • 2 replies
  • 0 Bravos

Did you win anything from contests?

Contest so far is awesome, and i am sure it will only get better and better.  So, if anyone won anything can thank PM or congraluate others or simply share their feeling.  I hope some of you community members won something so you can share with other...

NDesai by Oracle
  • 4539 Views
  • 93 replies
  • 0 Bravos
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