Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hi there, My renewal date is today and my credit card was just charged 118.65 for the three months renewal. My data appears to be working, however I can't make calls out. I get a recording about long distance addon for local calls. I've tried multipl...
I want to port my number over. But when I set up activation I put in the wrong pin by mistake. How do I fix this?
hey how do I get this deal?
I'm planning on purchasing the US talk/text/data add-on. It tells me to add funds first and then select the add-on.If I am on auto-pay, do I still have to add funds first?And also regarding the unlimited calling and texting, does this include calls/t...
My husband is considering leaving his current pay and talk plan for the $15.00 Public Mobile plan. I have a few questions....1) does the referral code work with a spouse to spouse referral? He is completely new to Public.2) the 100 minutes are mont...
I have enough available funds in my account but the payment didn't go through. It says that I owe $0 but account is working. Is there a way to fix this?
I'm using public mobile for a couple of days. When I want to enter my number in my google account the phone number not recognized and it said "please insert a valid number".I also have problems with my paypal account. The couldn't receive confirmatio...
I am have an issue getting the system to accept my master card for atuo payment. I have cleared my browser history, cookies ect.I have also left the appartment number blank and have not used any special charcters in the address and used all caps in t...
So I transfer my existing phone no to public which was not active.. my phone got transferred to public . When I make a call from public mobile it says my existing no on other one. When I dial that number from other phone it doesn't work .neither orig...
Where is a number where I can talk to a real person and my debit card won't go throught with the payment why
With new 1GB data as the free give away is the total data 6GB for $40 plan or 5GB
Hey,I added the one time holiday package (1GB and 400 intl minutes) for myself and separately for my wife.While the data seems to be working fine (consumed some of it), every time I try to dial an international number I get an automated message that ...
I forgot my password. How to reset it ? What is test question?
I have an iPhone XR and have a plan that includes unlimited international texting but I am unable to receive texts.
Hello, I have an iPhone 6 Plus, with a SIM card from Public Mobile, everthing works properly. I am trasferring the SIM to a Cubot X20 (Andorid 9)SMS works both waysMobile Data seems to work just fineCalls cannot go though in either direction. I have ...
After cancelling my previous carrier and joining Public Mobile I am not able to port my phone number. I received a text from PM asking me to click "contact us" ... I'm not able to find that button to click. Help please
Locked out of my self serve account.
I was testing MMS earlier today and I checked my usage and I see MMS count as 1MB towards my data 250MB data limit. I thought MMS weren't supposed to count towards my data usage.
I have earned the following rewards$20 Referral Credit$15 (Free 30 days)$10 Referral credit$2 AutoPayTotal $47I also earned a community reward for $5. Why isn't my balanced $52? How come the community reward isn't appearing in transaction history? Do...
I've been having issues receiving texts from this one number, and it seems to be specifically this number. On rare occasions, they'll send me a text and I'll just never receive it, even though it says "delivered" on their end. Their phone is an andro...
Regular texts on my unlimited $25/month plan will not come through, but I can send texts. Received a warning last night that my 10 day unlimited US talk/text/ 250mb data plan was up. I am back in Canada now
Why I was charged $1.13 today?
My credit card is working. No address errors. Previous payments went through on account.Was on auto pay. The account is suspended and payments aren't going through with message "Unable to process transaction. Unable to verify credit card info" . H...
Hi All, good day to you, glad to be in the space another time. I satrted with PM in december of last year, on an autopay plan, it is now december, 2019 almost one year, it's a $40.00 plan, and am suppose to save $2.00 per month, but so far I only sav...
Oddball question of 2019 Has anyone here ever heard of attempting to BUNDLE Public Mobile service??? I think the person is crazy but just curious
Hi Team - I have an autopay reward setup in my account. I would like to temporarily suspend the service for two weeks and would start it back next month. Can you please confirm, if the autopay reward would be applicable when I reactivate my service n...
Account was missing the $2 auto pay and $3 referral rewards on my account. Billing date 12/16/2019
how to stop autopay?
Hi all, I recently registered with Public and I'm happy with the service, apart from the fact that my number is considered "invalid" by apps like DoorDash and Ticketmaster. I can't register with these services as a result but calls, texts and data ar...
