Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Is the Samsung Galaxy S10+ Plus 128GB+8GB RAM SM-G975F/DS Dual Sim 6.4' LTE Factory Unlocked Smartphone International Modelcompatible with your service?
For some reason my 3gb of data disappeared. My 1gb bonus is there and just about used up. Hence the email I received about almost being out of data. I'm paying for for it, but on my account it doesn't show up on the listed items. I haven't changed a...
I just joined Public Mobile today. I am going to the USA for 14 days. How does one by an add-on?
Hi,I referred a friend a few months ago to Public Mobile so I can get $1 off my bill, and my friend did this in store. For my first bill it did not appear the $1 off so I thought the next one would appear, but nothing. So after waiting for a few mont...
I purchased my PM SIM card just before the expiry on the $10 discount was expiring so was in a rush to register my account. I decided to activate the SIM online through my computer instead of trying to figure how to insert it in my phone. The SIM a...
So both my gf and I are with Public Mobile and we have been having issues with sending photos and even gifs. Sometimes they go through, sometimes they don't, and more of ten than not they just arrive a day or two later. Anyone know why this might be ...
Im going to the states for 2 days. I just want to beable to use my phone if I need to for emergency. What do you suggest I get for a add-onThanks
How do I get notified when I have a voicemail? My voicemail button doesn't change colors to notify me. Is this somethin gPM doesn't offer?
I'm sick of your pay reminders, advertising, "unresolved complaints number" and bla bla bla. ALLOW ME TO OPT OUT OF YOUR SPAM.
I just want to make sure that I've got this right. I understand that this add on,"400 min Intl Long Distance (Incl Canada & US) - $15.00", does not include roaming, so unused minutes will roll over every month until used up.
I called Telus this morning and they contacted your tech support to get working on this problem, but I also wanted to write it up here too. After almost 24 hours my phone is not activating with the new sim card. Even tried a full restore through itun...
Hello! I have autopayment and last month PB had some issue with rewards, so my $2 rewards didnt apply, but PB said they have fixed everything and these $2 will be applied next month.It means now $4 should be appplied, I got only $2 reward today.$2 fr...
How long does t take to see the referral bonus on my account after just signing up
My Auto pay date is November 23 yet I have no service on my phone now. That is three days before. My plan says there is still $2 available. This is the second time this has happened, last month too.
Hi , I cannot login to my account and cannot use autopay on my phone, it shows no network
Hey, If I have data with my plan and I get a data add-on does my plan's prepaid data get used first? Thanks,Ed
Hi,Just curious about the phone signal strength that shows on your phone. Mine at home (in the city) is pretty weak, most of the time only 1, if I move it around the house can occasionally get 2 but never goes up to 3 (the Fido signals I received bef...
Sorry we cannot complete your call. You do don't have an active long distance add on and this call is not covered by your plan. Get an add on by dialing star 611
I'm trying to obtain usage record for a specific day however I'm not able to go back any further than August.I know it's a long shot but Is there any way to get a record for May 2019? I need it for court purposes
And activate a 35.00/ mo plan with 10.00 off for 6 month today
Activated service on 15th November. There was 10$ credit supposed to be applied for every month until 6 months. When will the first $10 reward be applied to the account?
How do I earn the most rewards in the community to get the 20$?thanks
I plan to travel in Canada and would like to open the account, get SIM card as well, what kind of documents I need to provide to open the account? US passport, US driver license, something else? Thanks.
I didn’t know I can’t transfee number between public mobile accounts. I activated new sim and new account set up and paid for a plan already. My old account expires today. What can I do now?
Can't seem to log in with my email. Tried to reset my password. Was given this error: ForgotPassword/LoginUnsuccessfulUser_LoginDisabled Please help me access my payment history.
I've started an account. Received the welcome email. Went to log back in. It says invalid password. I then hit the forgot password button and it says invalid email address. I have reached out to moderators and keep getting messages back saying they h...
need help with password for self serve i forgot it cant reset it cause i forgot the password for the email i used
