i stopped auto payment last month because there was no need to use phone

[v4432v]

and need to restart again but I can not how can I restart using the account

[geopublic]

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@v4432v wrote:

and need to restart again but I can not how can I restart using the account

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@v4432v  Dial 611 from your phone and follow the prompts to re-enable AutoPay. Note PIN will need to be supplied.

If you removed the credit card on file then use selfserve to add it again.

[gblackma]

@v4432v can you log into your self service / my account ?  Is there a credit card attached to your account? If there is isn't. Add a credit card, leaving the apartment field blank . If applicable enter your apt in the address field ie xxx street address . Also, enter your postal code without spaces.  Once there is a credit card,  manually add the required amount (ex $15 for that plan)and then use the reactivate account option to restart your service. Your new 30 day cycle starts from when the account is reactivated.

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@v4432v wrote:

and need to restart again but I can not how can I restart using the account

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[Jb456]

Log into your account click "Payment" then manage autopay.