02-13-2020 11:10 PM - edited 01-05-2022 09:30 AM
Hi,
If I have left over data and talk time from previous add ons, do I have the option to break away from my monthly plan and use the add ons until exhausted or do I need an active monthly plan running?
Also please clarify if the $5-500 minute CA wide long distance is 500 minutes for inbound and outbound talk time.
Thanks
Savio
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02-16-2020 03:10 AM
@dreamboats198 Oh...youre on the $10 plan that's no longer offered. Don't change it if you want to keep it. You also get your data at 4G instead of 3G/LTE. Don't perform any data speed tests...it will gobble up your data at an alarming rate.
02-15-2020 10:32 PM
@dreamboats198 wrote:I have the 10 dollar plan. If I buy the 500 minute add on for calls, do those minutes expire ?
They will remain in your account until used as long as your account remains open.
02-15-2020 10:29 PM
I have the 10 dollar plan. If I buy the 500 minute add on for calls, do those minutes expire ?
02-14-2020 03:03 AM
@mpcdesignwrote:
if you are trying to maximize the savings, I would think the add-ons can be costly option for long distance calls. It would be much cheaper for you to use texting, or WhatsApp, Facetime, WeChat, Skype, Google Hangouts, and so on.
@mpcdesign Just a heads up....the OP wants to save some money by using up presumably the holiday gifts of 1gb data and 400 min international calling add ons. So it's not a matter of purchasing them but using them up on a plan (since you must have a plan). The only real way to consume the minutes if you don't need them would be to switch to the $15.
02-14-2020 02:27 AM
@dreamboats198 , if you are trying to maximize the savings, I would think the add-ons can be costly option for long distance calls. It would be much cheaper for you to use texting, or WhatsApp, Facetime, WeChat, Skype, Google Hangouts, and so on.
This is the terms and conditions for add-ons as per Public Mobile:
02-14-2020 02:17 AM
Which plan do you have?
All current plans have unlimited incoming plan. Which means that for those plans 500 minutes counter for outgoing minutes.
The old plans that have measured incoming AND outgoing minutes will have 500 minutes used for both incoming and outgoing.
Again if you are with the new plan your incoming minutes are unlimited
02-14-2020 01:33 AM
The 500 minute add-on is for calling from Canada to Canada.
The 400 minute add-on is for calling from Canada to Canada and to 19 other countries.
02-14-2020 01:25 AM
Unless you are already on the $15 plan switching to it will allow you to use your add ons to supplement the data and outgoing minutes on that plan. Depending on how much talking or surfing you do you will eventually use up what remains on your add ons. If you don't use much data you might find you will want to stay on it and just add another $5/500 min add on. You could also add it earlier if you do call outside of Canada and save the holiday international calling minutes add on for just that since they are $0.0375 p/m and the $5/500min are much cheaper at $0.01 p/m.
02-14-2020 01:05 AM
Your first question is answered already, so for your second question: those 500 minutes count towards both incoming and outgoing talk time that are outside of what your plan covers. For current in-market plans, they will only be used for outgoing international calls.
Exception for the current $15 plan:
- outgoing international calls will use the 500 minutes regardless of the balance on your 100 Canada wide "plan" minutes
- all outgoing calls (local and international) beyond the 100 "plan" minutes will be deducted from the 500 minutes.
02-14-2020 12:46 AM
@dreamboats198 Add-ons require an active plan to work. The 500 minutes are outgoing minutes unless one has the older limited plans that do not include unlimited incoming calls.
02-13-2020 11:49 PM
Add-ons are not called add-ons without proper reason. There needs to be some host (main plan) to add onto.
02-13-2020 11:22 PM
Add-on needs a plan work.
Just keep the unused add-on as backup as you may need it some day.
One of my account has 500 minutes add-on for 6 months. After 6 months, I have not use even 1 minute. lol
02-13-2020 11:10 PM - edited 02-13-2020 11:12 PM
Sorry no
For add-ons to work you must have working plan
You can move to the lowest plan and save some money, it's 13 with autopay and will go down by I've dollar each year until you got $8.
You can make it even lower with referrals or community activity