Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hi I just ported my number from Rogers. Iphone 6S - Public Mobile #Iphone 5 - Rogers # After porting, when i call with my Iphone 6S, it shows my ported Rogers number. However, when i try to call my ported Rogers number, it is ringing up on my old iPh...
I'm trying to find a phone number I deleted a while ago so I thought I would look at my usage history from March of last year (when I know I last sent/received a call from this person) and I can't seem to pull details of call I made from any period f...
I accidently bought the same us roaming addon twice. Can I get refund the one?
So I signed up for my plan on November 4, 2016 for the Fall Promotion and I was wondering when my data usage resets? Since I signed up for auto pay and it says they will bill me on Febuary 1, 2016. So does the data/plan reset on that day or does it r...
I posted a reply to a topic but it did not show up. I tried posting it again and it still did not show up. Anyone else having this issue? This is where I posted - http://productioncommunity.publicmobile.ca/t5/Phones-Hardware/Looking-for-a-brand-ne...
Today is my renewal date. But my phone is not working. No data, no talk, no text. It is auto pay and new promo plan suppose start today. Can anyone help me? Thanks.
Hi! We are THRILLED with PM and our first 3 months are almost up on the promo!My auto-renew is set and it says that the renew price is $103 (because of auto-pay, referrals, etc). In order to keep that price, do I have to go in and change the plan? I ...
I have set up the autopay. but It showed up in the self serve. I hope just system hasnt been refreshed yet. Please improve the system thx
Hi, I just reviewed my payments from the last 18 months and noticed that my refer a friend reward has not been applied at all. I have a 90 day payment cycle. What do I do ?
Could you please help me check in my account. Account login is missing 12GB data under my add-ons under the overview tap.
I've tried to set up my acess point names for my sim and it's not accepting it!! I have a LG P999 phoneThanks for any help in advanceTLC467
2 family members which are currently in the US have had their data stop working yesterday. Both phones/plans had a 1 gb $20 add-on added to them and to have data stop working completely is a massive problem. Especially since the add-on cost for just ...
Hello, I would like to use another carrier from next term and my next payment date will be Feb 13th. If my phone number will be ported by Rogers or Fido around Feb 10th, my PM account will be terminated automatically and payment will not be made on F...
Started happening a week ago. Im unable to watch stream on the twitch app. It just has a black screen. Been doing a little bit of reading and im convinced it has to do with public mobile.To be clear when i connect to wifi, it works. It does not work ...
I've been thinking about buying a new China phone for awhile, but I'm not sure if the frequencies will work with Public Mobile's network. I am planning to purchase the Redmi 4 4G. I looked on willmyphonework.net, but it says that the 4G frequency may...
Password not accepted and password reset doesn't work: "Sorry, you've been locked out. Please contact Public Mobile for help."
Hi I was wondering if someone can help me. My activation failed but my credit card was charged. Looks like this has happened before to some people. ThanksMatthew
So this morning I purchase a 1gb add on I have verified that it shows up under my add ons. I am currently in the states and the data is not working. I have tried both at&t and T-Mobile. I have tried rebooting the phone. I have verified that data roam...
I purchased a Talk, Text & Data US roaming add-on last Saturday while I'm in the US. Everything has been working fine until this morning when I stopped receiving data. I checked my add-on and it is still active and I have about 165MB of data left on...
I got the Moto G4 Plus a few days ago and have pretty good things to say about it. Man this phone is fast, absolutely no lag at all. Great battery life too. The camera takes amazing shots that are on par with my high end Olympus camera. And the finge...
Hi All, Quick questions for y'all. I just bought an (ironically named) Experia performance to replace my lost Nexus 5. I am getting very low signal anytime i am indoors, outside seems to be okay for the most part. Is it possible that the new sim c...
I seem to have the wrong password and have been locked out of the account. I haven't recieved an e-mail to reset my password although I chose the option. Is there any way to fix this?
Hello, I am asking on behalf of my mother. Her payment is due today (Jan 26, 2017) but autopay did not work. My credit card did not get charged for the service but I did successfully set up autopay for her. What should I do at this point? Will her li...
almost 700mb of my date has evaporated in the last week...i've been experiencing spikes in usage when i'm not using my phone...200mb in a few seconds...i even bought an extra 200 mb only 2 days ago and it's already gone even though i have barely used...
I am extremely happy with PM to date. I am hoping for these services / options in 2017. 1. Visual VoiceMail - I had VVM w/ Telus, and miss this constantly. It would be great to see this available either as a standard feature or a paid add-on. Loved t...
Hi, I experience really big issues with your 'service', by far the worst I've ever seen. Yesterday I tried to activate my SIM : not working with my french visa card, which can perfectly be used on all other websites, but well...I bought a 60 dollars ...
Hi, My current 90 day plan is set to expire and auto-pay $76 on Feb 3. I'm planning on heading out of the country Feb 9 for 2 months so don't want to pay for a service I won't be using from Feb 9-Apr 9. I went in to change my plan to the 10-day plan ...
I want to use a regular banking account, I do not have a visa card or a visa debit card at the moment.
I ordered 2 sim cards yesterday around 10am, and got confirmation around 11am. Live in City of Vaughan.
I'm aware that MMS requires a data connection & uploads the photo(s) over the cellular network, but does Public Mobile zero rate MMS as other carriers do, or is it chargeable? I am a new PM customer and I've noticed a small amount of data usage (noth...
| User | Bravos Count |
|---|---|
| 398 | |
| 344 | |
| 324 | |
| 289 | |
| 226 | |
| 198 | |
| 181 | |
| 173 |
