Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I have an Ontario plan can I use my Data in Montreal PQ.
At step 5 it says "your credit card transaction was denied by your card issuer", however I was charged $135 for the public mobile services. I then tried the sim card in my phone (iPhone 6s) and it says "no service". I would like for there to be servi...
Help! Phone has been working fine for the last 3 months and now I can't make or receive calls. I reviewed the activity on my phone and there has been calls to a number that i did not make.
I got the $120/3 mo. 12 GB data unlim text/call plan back in January. I want to change from province wide calling to Canada wide.I don't want to lose my double data bonus. How do I change my plan? Can't I just pay the difference between province wide...
Just purchased the $15 international talk addon only to find I still can't call Australia with my PM phone. The list of available countries is not shown on the order page (I think this is a little disingenuous). What are my options here? I now have 4...
This may be the 3 speed tests that will ultimately end the conspiracy of PM throttling the speeds. These tests were done in Niagara Falls, ON at 9:30PMI was on LTE-A with a 2 Carrier Aggregation with both on Band 7
so i changed my number online friday,only to have 30-40 text from people i dont know the next day on my phone...some very sensative and private infoormation about this ladys life i might add,then i find out she getting my text and some super private ...
Hi. I just want to make sure of this before purchase the SIM.I'm currently using PM and really happy with it.my mother in law will come from S.Korea and stay 3 month this summer, so I think PM's 90 day plan is best fit for her.my question is...she is...
It used up 37.6 Mb of data to run the test. If you're on a low data plan, don't run it often! Well, at least I know I'm getting around 21.5 MB/s for a download speed in Windsor. About six times faster than Wind.
I maxed out my data this month and read online that if you pay before the auto pay date the data will reset. I just paid and now it says I have 120 dollars available but it didn't apply the payment and my data hasn't reset. Please let me know how to ...
i need help to reset my online access please because public mobile have block my online access can somebody from public mobile help me please
i cant get into my online account at all and i need to change my payment
Hello...I have been a PM customer for a long time and have had no problems till now...I woke up this morning to having no service available..my account is active..is the network down? Chris
Hello. I am hoping a moderator or company representative can help me with a retraction of an extra payment I made.I am traveling to the us and purchased the $15 dollar roam bundle. I added the funds to my account and the top up was added. I just need...
I recently moved from Calgary AB to Innisfail AB and people in my new current local area have to dial long distance to call. Can I change this without changing my number?
Tried loggin in to make a payment which is due today. Keeps telling me that my login is disabled. Never had a problem before. Contacted a moderator but haven't heard back yet. Anybody else having problems loggin in?
Pretty well giving up with the data, can you guys credit my account back the $50. I've already lost out on $20 changing to this data after following all PM instructions from checking first to changing apn. This is completely unacceptable, I've only b...
My wife and I are going to Florida for a week, and I've purchased the US talk and text roam plan for my wife. My phone will not be used there. I'm wondering if I can set up call forwarding of my number to hers. Does this work while she's roaming? Is ...
I lost the last phone. I need a new sim card for the next phone. I do not yet have the IEM or whatever quite yet but the phone is supposed to work with any company.
Hi there, I'm located in Calgary, AB and will be heading to Empress, AB for work. Empress is right on the eastern edge of AB, will I have any issues with my province wide plan?Do I need to get any LD addons? Thanks,
Hi everyone,I would like to know if the long distance Canada & US add-ons can be used in the US as well? How does it work? I travel between Canada and the US quite often. I am planning on buying the 25$/90 days basic plan (with no local call, no text...
Question:Not getting calls 100% I think it's like 30% getting but 70% go to voice-mail and I don't have the voice mail notification or the voice-mail at all. Not the phone as I checked with other Sim . I cancelled my account at wind to come to you an...
This morning I got an email telling me I had a private message here. I did. It was some advertising for Cookies Kids! Like what the hell? Am I the only one who received this? Are we getting spam in our PM community inbox now?
Hi,I'm considering moving one of my family phones to Public Mobile, but I'm trying to understand one thing, which I haven't seen explicitly addressed. Can an add-on be purchased via the phone/device, or must this be done via the website? In "How Can ...
Is there any way I can keep my plan with a new number after the current number is ported out? Right now I have a work phone using the $120/12GB plan that I pay and get reimbursed by work. They are going to switch to a Rogers business plan where they...
Hello, this is my first post in this community. I just ordered a Public Mobile SIM card, and then I went to check my phone, which is a Google Pixel XL that was purchased directly from the Google Web store, on the IMEI checker you have on the main pag...
I really want 40 dollars 4gb plan fall one I missed it last year any chances for getting the same promo again or signup for whatever public mobile offering now
I m about to activate my sim if i am going to vacation is there a way to stop by service so I won't lose my service and days either someone said if I login and select lost phone then service goes in hibernation mode if I pu my service in hibernation ...
Hi, I will be moving from the 613 region to the 705 region in Ontario and since the package I have include's unlimited Ontario calling, can I keep the same phone number even if I'll be in a different phone region most of the time? Thank you,
I did the top up data add ons onto my plan and I am unable to see browse the internet on iPhon 6
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