Hi Community,
We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails.
Why does this matter?
If you encounter any dif...
Hey Community,
We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update.
I...
I don't have access to my public mobile account. I didnt register and have lost my sim card. I would like close my account completely, can someone please assist me?
Hi there, I just tried to activate my Public mobile sim and port my Fido no to public mobile but it said something went wrong and it didn't go through. I have been charged though. Need help.Thanks
I would like to port my current Public Mobile cell number which is a local number for my city to Ooma for my home phone because Ooma does not have a local number for my city. I then want to pick a new number from Public Mobile for my cell phone. Can ...
Received conformation of account toped up, I'm on autopay. I tried to "reactivate my account" Its saying declined, which is not accurate. Please help, I cannot make or receive calls or texts on my phone!
Start date i tried to set up account back on june 27 but it wouldnt accept my sim number after several attempts. I gave up and continued with my 7 11 plan. Today i decided to try again (july 19.) To my surprise i discovered i was set up all along! I...
hi there, i changed my cc type with my bank and after few hours i updated the auto payment with the new card ,today i checked my account and my phone the plan was suspended i cant even do manual payment , i got this notice "unable to process your pay...
Hi, just set up a new account but clerk at kiosk screwed up and I can't create a self-serve account. I have sent 2 private messages to the Moderator team with no respnse. I figure the only way to fix this is to cancel my service and then sign up agai...
i have a 5 minute problem that has now turned into a 16 hour problem because i this company wants to do is email or use some stupid robot i dont want to use public any more i have had **bleep** service it seems that no one cares
Hi, I'm debating whether or not to wait for my port to go through 3 to 7 days (since it is considered a landline) or to just get a new number. What do you guys think? According to the mod team, my carrier hasn't accepted my request yet. I think today...
I just activated my account and I made an error in my cell phone number, and didn't realize I had done so until I finalized everything. How do I fix this?!?? Please HELP!
"Data" not working. Unable to use Internet. It seems to have stopped beginning of this month. Logging into My Account, does not show Data although my PLAN has it and also seem to have lost 1 Gb Promo Data. Please someone help !! Thank you in advance.
Cannot receive incoming calls.It has been approximately 9 hours since activation.Number was ported over from a previous pay as you go phone.I have restarted phone several times, as well as reseated SIM card.Please help in getting the number completel...
Have had phone for just over 2 weeks. I can call out no problem, but when I misplaced my phone earlier today, I tried calling it with the landline and it said "number not in service". I came into my account to make sure I had the right number... coul...
for the 15$ phone plan with pre authorized payments, would you get 250mb each month of data AND 2$ off every 30 days? (ie, a 13$ plan with 250mb data)?
I have used methods I've seen online like resetting network settings, turning airplane mode on and off, etc. Resetting network settings worked twice, but after an hour or so it goes back to "Searching...".
