Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Received today. Scam looks like this:If you received one too, DO NOT click the link. Report the incident to the Canadian Anti-Fraud Centre and the FTC (Number is American), as well as forward the message to 7726 (SPAM).
A company I use services said they sent me several SMS to my phone... I never received them all. Is Public Mobile blocking those SMS I need?
We have two plans on separate phones and separate email addresses.When I go to login to check my useage, I am unable to open my account as the program defaults to my wife's plan and account. How do I open my account??
The website on my mobile and deskot computer is all slow and **bleep**ed up.My data went over so im doing a plan change and nothing happen or so im guetting this error. ive tried microsoft edge explorer on deskot and samsung explorer and chrome on n...
When my wife sign up with PM on Sept 7 she selected the”Get 8.5 GB at 3G speed + 2 GB of US Data + UL. On Oct 7th the plan auto renewed. Looking at her plan details there is no mention to US roaming or 2 GB of US data. How do find out for certain if ...
no phone service or phone number
Hi. I'm a new member. I'm pretty happy so far, but I wanted the 4G speed so in addition to the $15 basic plan which comes with 250 MB of 3G data, I bought the $30 1 GB data add-on. I want to use the higher speed data service and I thought I read s...
Hi, I signed up for a $40 plan. Have since earned $2 for auto pay and $1 for loyalty but my monthly bill is still $40. Please review and adjust the monthly bill. Thank you.
I just activated my SIM (which went reasonably smoothly) but was unable to select a 90 day plan. So had to go with a 30 at this time. On searching deep into the forum there are rumblings that they may not be available any more. Which is ridiculous a...
Hello, I am trying to port my number from Koodo Prepaid to Public Prepaid but my number is not elegible on the Public mobile side on my self serve. I called Koodo Prepaid customer service and was told that the number is elegible on the Koodo Prepaid ...
I paid my plan usage to Dec. 05 and now i proposed to switch to another carrier. How can I get my money back for the days I already prepaid usage? Thank you
Public Mobile took money from my credit card two times. I called my bank for fraud department they just suggested me that i should try to contact you regarding that. otherwise, they will register a fraud case. How can i contact you for details?
Is it possible to move a phone number currently regesterd with Bell to the Public Mobile?If yes, how to do that?
Looking to switch to PM, is there free sim promotion, looking for the cheapest text and call plan? I'm looking at the $15 - 100mins outgoing call plan. Should come out to $13/month. Anyone know if I can get sim card for free in-store? Referral bonuse...
Hi my data stops working after 3days of the payement I need help please??!
I recently finished my first month with public mobile. Great experience so far, except with the website. I have been trying to complete the payment from past 1 week, but its not going through. It says transaction not approved by card issuer. But I ha...
Anyone know if we can check on our account when we joined PM?
My account has been suspended today, i added new card and now i do have funds on it. My phone number stopped working, cannot call, cannot reveive calls!!! Can somebody look into what is going on please!
I know I have posted before regarding "Refer a Friend" promotion. The solution for my previous post was that in order to receive the bonus the new account has to be set up on a $25 or more expensive plan. Cut and pasting below from my account page. ...
i just just rechatged of 35$ and my incoming nad outgoing service are not working. also the internet doesnt work properly. i am just able to open maps. not even a single whatsaap msgs goes. i need to talk to a representative today.
last month i recived 1 gb data bot now no recived why ?
Hi all,I bought and activated a SIM card yesterday from London, and received a confirmation email from Public immediately, giving me all details of the plan I've selected. I put the SIM card into an iPhone and an Android phone, which gives the error ...
Hi,my wife and I just joined public mobile. She activated on the 16th and I activated yesterday 17th. Today they have announced a free 2GB promo for 6mo in new activations.Can any consideration be made, it would be a shame to lose 6mo of 2GB because ...
I am leaving for Florida Sunday Nov 3rd and plan on buying the U.S. Talk, Text and Data Bundle for 10 days. I am in my 70's and a total worry-wart so like to figure out what I amdoing in advance. I went online to see the procedure but could not tel...
With all the horror stories of Walmart not selling PM Sim, why is it that PM is still a partner with Walmart?
Hi I am going to vegas for 4 days, not sure if I should upgrade to $60 plan or if there is add ons that work better. Data is very much important to have, but dont really need talk and text as much.
Hi,I just registered for this $25 plan (pls see details below) and I wd like to know if incoming international calls from Romania are free for my plan (without any other addon) Thank you!500 MB Data⁴ at 3G speed Bonus 500 MB with AutoPayUnlimited Ta...
Est-ce que l'on peux tjrs avoir un numéro avec public mobile
