Confirmation email?
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08-03-2020 12:26 PM - edited 01-05-2022 12:22 PM
I ordered 2 SIM cards online but haven’t received a confirmation email...just the PayPal confirmation
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08-03-2020 03:28 PM
@Westvanna Did you save/print final page from the order? It has your order number.
Check your paypal receipt; it may have the order number.
>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.
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08-03-2020 01:00 PM
It’s not in my junk mail...I ordered on jul 28. But I just messaged the moderator.
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08-03-2020 12:57 PM
Thank you!!
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08-03-2020 12:38 PM
@Westvanna wrote:I ordered 2 SIM cards online but haven’t received a confirmation email...just the PayPal confirmation
Hi @Westvanna,
If you ordered from PM website you should have received an email.
If no email came in (see @Staliger post first) then click the ? in lower right side of page to start process for moderator assistance. Type "Email SIM Order Confirmation Not Received"
Good luck!
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08-03-2020 12:28 PM
@Westvanna Did you check your Spam folder? How much time it was since the order?
