Hi Community,
We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails.
Why does this matter?
If you encounter any dif...
Hey Community,
We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update.
I...
Hello, I thought today would be an exciting and smooth day with activating my public mobile account. After waking up 2 hours earlier than normal at 5am, it is now 6:48am and I have not solved this problem. What’s worse is that my card was charged the...
My data did not reset after my billing cycle and it has been 5 days I still cannot turn on my data. I don't understand and public mobile help team is so hard to reach I don't know what to do.
I've been a Public Mobile user for about a year, and there are 3 other PM phone lines in my household. Always been happy with the service. The past few days we've been experiencing really spotty service both at home and nearby. Lots of issues with...
I have the Umidigi F1 and I need to lock it because I keep surfing the internet or putting it in Airplane Mode when it's in my pocket but I can't figure out how to lock the screen can anybody help me?
i reached the max data limit for the month so i could not longer browse etc but my text messages would not send either. Are they related? i have unlimited texting? Surely the two are not attached. this was text messaging with no pictures etc just wor...
Today, I have purchased 1 GB add-on and I paid through my debit card. The payment processed and it was even debited from my bank account, but it was not showing on my public mobile account and I could not use the data. Can anyone please tell me how t...
I would like to know why both phones that I have with Public Mobile, have stopped sending MMS pictures. -We do pay for the service: Public Mobile $25.00 X2, per month. -It was working directly after Public Mobile had been initiated, for a few days....
so i got a new to me phone and put my sim card from my old phone into it. it wont recognize it. my gf is with public mobile as well and we tried it with her sim card and worked just fine. so now i have a new sim card but dont know how to activate ...
Hi i just activated a new sim card for my girl friend and added to that activation a 40$ plan . Problem is that when i enter the account to see her usage and all her things it says plan expired even if i just activated it a few days before its not th...
This is probably a question/concern for the moderators to look into, but has anyone else gotten calls from numbers you've never dialed claiming that your number has called them first? I've had this happen twice in the past week now. I did transfer my...
Hi there, I recently switched to the current promotion $35 for 2GB. This plan includes unlimited talk but I just tried to make a 1-800 call and a PM message tells me talk is not included and to go to Self Serve. This is ridiculous... how do I make a ...
