Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
if i got a pm from a mod that told me my plan has been modified, how do i accept or initiate or confirm this rate/services adjustment?
I recently tried to make a 3-way call but every time I tried to add the third person, the second person was dropped. I successfully made 3-way calls on my Samsung with my previous provider.
Hi there, just wondering if anyone knows how long it takes for an ad on to be usable after adding it to your account? thanks
Hello all,Anyone struggling to make a phone call and/or send an SMS/MMS last night (around 8pm PST)?I can make a phone call today, but it is unstable. SMS/MMS is not working yet.I restarted my phone many times and nothing changed.Thanks.
To help prevent highjacking of cell numbers, the big three offer a port protect where your number cannot be ported out without first talking to you. This helps protect you from someone stealing your cell number and using it to try and gain access to ...
edited by computergeek541: picture removed from message
Want to bring my old number from Bell with me.The setup screen asks for 1 of the following:Old account #Old device s/nold account number PINAlternate phone numberetc.Each time I try it tells me my service provider has denied my request and I cannot p...
So when trying to log in l get the message saying my password is incorrect which is crap. Now I'm left waiting for PM to send me the email to reset the password - how long is this going to take? Has PM been hacked and passwords changed? Why doesn't P...
Hello,I began activation yesterday but was interrupted. When I attempted to sign in this morning my user id or e-mail address was not recognized. I tried to set up again but my phone number is already registered. I'm at a loss - I have no other ph...
Hello community,I have been hearing the following message while tryin an outgoing call:"Sorry, we cannot complete your call. You don't have an active long distance call , and this call is not covered by your plan. Get an add-on by dialing *611" I als...
Hi everyone,I didn't get the 1 GB of data this month, My bill cycle starts on the 21 of each month. I checked my Snapchat once and after that couldn't access my data. When I check the overview page I don't see any data left. This happened to me last ...
I have auto pay and it's comes out today! But my phone it disconnected!!!! Help!!!!
Bonjour, i just transfert from kooko to public mobile and i don't have my voice mail anymore.
could someone tell me the best/quickest/easiest way to earn rewards? im new herethanks, in advance
Hi, anyone notice their free holiday 1G data add on is missing, how can I get it back? thanks
Going to us for 20 days. Leaving in 4 days. Should I change my plan to 50$ for month or should I do add on If I do add it's 10 days can I get another add on 10 days while I'm there ?
With US roaming plan for talk $8/10 days, do the minutes I talk while roaming count against my plan minutes?
My plan payment date is Feb25,2020 that's tomorrow. I can not top up my account on website. Error message blames Bank account when I try to give them money. There is enough funds in bank account to cover billing. There is red lettering stating Accoun...
Since switching to public mobile, with a plan that includes voicemail, every time I try to call it says voicemail unavailable. using an Iphone 6, same phone I had with different carrier previously and it always worked. Is there something on the phone...
I'm trying to pay my phone and when I try to click forgot password and enter my email it tells me to seek help on public mobile help Email me xxxxxxxxx@hotmail.com Thank you.. I've been without a phone for over a week this sucks
I lost my phone so I got another one but I can't remember my email address that I registered with Public to change my SIM card.
Hello, I have ordered a SIM card online about 12 days ago; the adress for the shipment is located in Quebec. The estimated delivery time was between 3 and 7 bizness days, as indicated on the invoice. I was wondering if there were any inconvinience ab...
I closed an account at Bell, and was able to port my old number to my new phone/account with Public Mobile. All is well except that when folks try to call my number they get a 'number is not in service.' I've chatted with Simon and tried to open a ti...
I'm trying to pay my phone bill using a voucher but when I'm trying to put the 12 digit code it doesn't get through...here is the 12 digit code..xxxxxxxxxxxxxxxx...can you guys answer right away coz my payment is due tomorrow edited by computergeek54...
24 hrs ago I added unlimited text, call and 250mb of data to my plan. However still all text sent to a US number does not get delivered. My phone is showing T-Mobile and I did reboot my phone
Hi Moderators, I just got my new connection today of $40 plan and it says No Sim. The dealer said the SIM card might be damaged and you need to contact Community Moderators to swap the sim. I got the SIM card. Here are the details.phone number is my ...
HI, everything works good(calls and short texts). But none of my Longer texts (more than 160 characters ) are being sent. I get the message "Sending...", and then after quite a while i get an error saying text not sent. Thanks in advance
I recently paid for my 2nd cycle renewal I got the 611 3 day before payment due notification and to my pleasant surprise, I then got a 611 thank you message for payment. Is this new?
I get this message 'One or more media attachments were removed' after trying to download a picture in Messaging. Anyone know why?
