[Megathread] No Incoming / Outgoing Calls
Neither my husband or I can place or receive calls, but everything else works. Anyone else?
Forum Posts
Important Update: eSIM QR Code Now Included in Activation Summary Emails
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Troubleshooting Login Issues: OTP, 2FA, EverSafe
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Resolved! my account
why cant I log in ?
unable to make calls after opening account and activating sim on offered number
only call that i am able to make after opening online public mobile account and activating store bought sim on one of their offered phone numbers is to 306 580 4001.suggestions welcomed thanks
Resolved! Not Registered on Network - Cant Make Phone Calls
I tried making a phone call today and it came up with the message "Not Registered on Network". I tried manually selecting my network in settings, and it wouldn't connect me to Public Mobile's network there either. Does anyone have any ideas of what t...
Resolved! Can't Make Outgoing Calls
I bought a new iPhone 11 and moved the SIM card from my 5C to the 11 and everything is perfect with the new phone. There is a $40.00 plan associated with that card including data. THEN......... I had an old 4 with a $10.00 plan that included 50 min...
Resolved! Will Rewards move over ?
I am currently on the 25$ plan and I am planning to switch to the 30$ one. Right now with all my rewards on the 25$ plan I pay 18$ a month. Now with those 7$ of rewards, if I switch on next renewal will my 7$ of rewards be applied or will I pay 30$ f...
Issues incoming call
Incoming call can’t recive
Issues incoming call
Incoming call can’t recive
Resolved! $30 ---unconditional--- 2gb plan. No autopay+bonus data requirement????
When I go to select a plan it allows me to select a $30 plan with unconditional 2gb of data. This selection goes against the community announcement / advertisement saying 500mb+1gb+500mb which is not even a plan you can choose. So, will public mob...
Resolved! Forgot my password
I can’t log into my account please help
Resolved! Forgot my account email
I forgot what email address associated with my cell number. Now I purchased a new phone and got a new size sim card. but I can't activate the new sim card because I can't log into to my account.
Long Distance isn't working
I can't phone long distance... I can txt but when I try to phone long distance the automated message says I don't have an active account. I have an unlimited long distance plan... why is this happening? Thanks
Resolved! change credit cards number
how to change credit cards number for monthly payment $19.04
Resolved! Account username
How can I access an account if I forgot the username?
Resolved! No incoming call
Help from moderator please. iam able to make calls but no incoming calls are coming in. please help
Resolved! Can’t make calls
I paid my bill Rebooted my phone. Took out my SIM card. Look on line said it’s pay I have a talk 40 plan. Still can’t make Phone calls in or out. Data works
cant make call using phone honor 9 lite
i have new phone Honor 9 lite from China it is unlocked.. i insert public mobile sim card,i can see service 5 bars,but i cant make phone call..i place my friends sim card Fido ,i can not make any phone call...public mobile office in Laval Montreal ...
Same number as somebody else?
Bit of a strange one, I text my friend the other day and got a reply from somebody entirely different!! Is it possible that other person had the same number as my friend(?) or did my phone mess up with the outgoing message?
Texting and calling
For some reason some calls I get give people the message phone not in service. I can make calls and texts but I'm not receiving them. Help!
Resolved! No more LTE?
Are LTE plans gone for good? I heard the new iPhone 12 will not support 3G anymore. I was planning to buy it but then I won’t be able to use PublicMobile
SMS issues - sometimes delayed sending and receiving
Lately, maybe the last week or so, I've had intermittent issues sending and receiving SMS. Perhaps it's gone on longer and I didn't notice. Most of the texts I send seem to be sent immediately. Some, maybe 10% ??? seem to take seconds or even a min...
Resolved! Rewards
Hi everyone, I’m new to this site. A couple of questions about rewards please! 1. Hoe will I know if my friends have joined up? Is it an automatic process? 2. Why are rewards offered for people asking random, probably inane questions? Answers I under...
cannot update to android 10 on note 9 960U AT&T unlocked
Hi, I was wondering how can I update my note 9 960U which is originally an AT&T unlocked phone to android 10. Everytime i check the software updates, it says its up to date. Does public mobile not provide OTA software updates? I've tried using smart ...
Sim conversion
Can I transform a sim from a different network to public mobile online?
Resolved! Re: Replacing the $35 1.5GB Plan with a $30 2GB Plan
Hi I recently my services have been disconnected. I went in and reactivated my services, and even put additional money into my account to ensure I was not owing any funds. I still do not have any services back on my phone.my phone number is xxxxxxxxx...
Ringer
My ringer for incoming calls is not working, does anybody know how to fix this?
