Community

I have a question

I referred my dad to public mobile, i few hours ago, and it said I'd receive a one-time credit of $20, and he will get a $10 credit for using my referral code,when do you see the credit, like how does that work?

register new credit card

I've change my credit card and since then, I have no access to pay my fine with Public Mobile. Now I'm offline for more than 3 days. Is anybody here who can help me, please? Thank you

5GB one-time data bonus

5GB one-time data bonus not showing on my account

Transfering my number

How can i transfer my number 

porting numbers

Hi Everyone I have two lines with my current carrier. Can I port both lines to PM? I somehow remember that PM only allows one line under each account, which is fine to me as my wife is acctually using the other line. However, is porting the number fr...

Data Plan with US Data while Roaming?

In Sptember PM had a plan that gave me 3G of Data roaming that I used while in the United States.  I canceled it at the end of September and now would like to get back on it but I don't see it offered.   is there anyway I can get back on the plan or ...

Cell phones number transfer

Can I transfer my cell phone number to Public mobile services? I get charged for the transfer?

Roaming and service

Hi. I am considering wishing to public mobile however I just spoke with a Rogers agent who told me many people are leaving for two reasons 1- they are being charged roaming fees when they leave their region (but are still in Canada) 2 - the coverage ...

Hello

So difficult here to get any information about my plan.. when I logged in my account, just see ,, Hello,,... Can you make this easier to costumer's ? What reason to stay with public mobile? If you have problems to check your account ..

free call between 2 lines?

Hi, I am considering transfer my two lines to freedom mobile but I do have one more question regarding the plan cost.With my current carrier, the phone calls between two lines that both with my current carrier are free. It is the same for Public mobi...

How long has PM been a company?

We've long awaited a service like this. It's amazing! Just wondering how long PM has been a company, so i can answer this question when referring friends. 

How happy are you with PM?

We just switched, and are quite happy we did (so far!), but i see a lot of complaints on here. Long-term, is this a great service provider?!

Someone used my phone to call

Hi,  I just checked my used outgoing call list. I saw the number306580-4001 . I never call this number.Is anyone can tell me what happen to my phone . Is someone trying to steal my phone number and use it?

Not a question... A suggestion

London Drugs, in BC, was so helpful with all questions Public Mobile. Just a head's up!

Hello

Can I get data for my plan ?

Refer a friend

My daughter got me to switch to public mobile. She didn’t know her referral code tho. So I didn’t add one when I signed up. Is there anyway she can still use her code with me signing up? Even tho I’m already signed up ? 

Phone transfer did not work

I installed my SIM card, transerred my old phone number from Koodo, It is now cancelled, but it is not working on my Public phone, or registered there. What happened? 

Short Code not included on List - What can I do?

Hi all, Just changed from Bell to PM yesterday. I am unable to receive short code texts containing verification for my online banking.  I have tested calling, text, mms, and requested verification numbers for other online services, all of which are w...

I can't sign on to my account. It says email has failed. I need help recovering what email I used.

International Long Distance

Hi, I added $15.00 to my account for 400 minutes of long distance calling, including international calling; I added this amount on Nov. 16, 2019. I tried to make an international long distance call this morning (Nov. 25, 2019) (to Scotland); I recevi...

Can Public Mobile warn us before cutting off services?

Hi, I'd like to ask if Public Mobile could notify us somehow before cutting off services. My credit card didn't process because it was expired and I was cut off immediately. Because of this I couldn't find out what was wrong with my plan in the first...

Dropped calls in Newfoundland

Anyone else on The Rock experiencing dropped calls on PM lately? We moved here from ON. Experienced a lot of dropped calls in Kingston but engineering allegedly fixed it. The fix must not've been network-wide, because lately I'm having a ton of drops...

Galaxy A70

I noticed the Galaxy A70 wasn't listed as compatible.  But I just signed up with it and confirm it works for anyone else unsure.

General account issue or just me?

I have the ubiquitous 2016 fall promo ($120 for 90 days). I checked the overview tab and the cost looks normal. When I go to the rewards tab the plan cost (including discounts) is $246. Anyone else see this in their accounts?

Issue signing up

I just helped a friend of mine activate his PM SIM card he entered his payment info and signed up for autopay....during the transfer / activation got an error message daying somthing went wrong and to log in again...it brought me back to the original...