@hongduong there are no live chat agents here, everthing is done by private mesage. Send a private message to the Moderators by clicking here. You’ll need to be logged in to your Community account for the link to work.
- Check your private message sent box (click on the envelope top right of your screen) to make sure the message was sent.
- Keep an eye on the envelope top right of your screen. The mods answer will show up there. When it does, you will be asked to verify your self service account, with your password and login. Doing so allows the process to continue. Stay safe.
