Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
So recently I've been having issues with phone calls not going through, but texts and data are working fine.It happened for a day before self-resolving, and now it's happening again. I traveled out of Durham region and had no issues, but upon return,...
In the past few days, my mobile phone suddenly lost its signal and I can neither make nor receive calls.The signal comes and goes. Even when there is a signal, I still can't make phone calls, But I can use the mobile data.This has happened for the se...
I am in Florida and have the canada,U.S. and mexico plan. My phone is a 2022 Motorola G power. The phone will not make outgoing calls. It shows I am connected to T-Mobile but I make a call and it immediately disconnects.
Hi Community I got a called saying my phone number will be freeze within two hours. Is this a scam?Thank
Hi could you please extend my service for 1 more day please ? Its vital I have a phone for work purposes I can pay tomorrow, please understand my request , ?
I can’t make and receive calls and texts. Says homecellular network has not authorized. Unable to receive text to confirm number on account
Already have an existing account, trying to add another phone but new account keeps reverting to my existing with a new email address
I am trying to reactivate an old account to resubscribe to public. I’ve gotten as far as the credit card put in my new credit card information which I don’t think was the same as the old credit card information and it would not accept. It just said t...
I used to get so many discount and was the reason why I am with PM. My son noticed a couple of changes to my account. I was getting so many discounts and now not seeing anything. This is not right. Should I not atleast see equivilant points being giv...
My account did an auto new payment with out my permission now what I'm so post to do with a $50 card ??
The Public Mobile deal with 60 GB data for CAD $35 is an incredible price.What are the actual genuine true soft/hard limits on this plan? I don't ever believe any mobile company selling "unlimited" features. TGTBT. I wasn't born yesterday.I live betw...
Hello all. I should know this but I don't. I currently have a plan/phone number with Public Mobile. I am upgrading to a new phone. I need to keep my current phone number. What are the steps involved? Currently have an ESIM and have ordered a physical...
My PM phone was set up sometime in 2022, for my child to use. The bill is paid each month. Voice mail was not set up because the phone is used almost entirely for text messages and the occasional received call. Shortly after it was set up, PM ch...
I’ll be travelling to Argentina and need to use my phone there ie to receive and respond to texts, to receive and return calls and to access email messages etc what options do I have? I’m unclear if any of the current plans will work while I’m overse...
I am in the USA and I can't call Canada or receive calls from anyone.I followed the instructions from yesterday IT to use the T-mobile and version provider. It worked to make two calls and then this morning it doesn't work now.Someone in a IT replied...
I'm a customer in the east of Toronto, and I've been using PM for more than 5 years. Recently, PM has become very unstable. About a week ago, my phone suddenly couldn't make or receive voice calls, but text and data were functioning normally. I searc...
I signed up today for public mobile. Paid and asked for an eSIM, downloaded the app and it sent a code to my phone number and entered and then it sent a code to another phone number which I presume is one that I had with public about 2 years ago (for...
Hi, where can I get proof of payment of phone bills for 2024 for tax purposes. Thanks
I have two number A and B, I ported my A number from Bell to PM, it works, after I made a mistake , I used same account to port my A number to B number , I only have B number now, I lost my A number, What should I do? I need my A number too.
Hi,the referral code xxxxx was for xxxxxx and this was definitely applied during new activation of xxxxxxx. As per Moderator to my referred friend , we were asked to send you request to fix the issue. Please credit the bonus.
I redeemed reward points for data in the US and it didn't work so I paid $30 for a non-US plan and it still doesn't work please help me
when i try to call my international minutes it tells me i have used them
Hi there,I'm trying to buy a plan in the app but when I get to the enter address page, my address isn't found in the drop-down list and neither is my village (Muenster, SK,xxxx). I have credit cards registered to this address and receive packages her...
duplicate thread
I have had a public mobile account for quite a while now. But a couple of weeks ago I bought a second phone and a new SIM card and subscribed to a new plan. Do I will be using 2 different phones. I have been using new phone for a week or so at home ...
I try paying My bill. But my phone stop working. Said my phone chip was inactive I buy a new chip with a 50 dollar pree paid card to add on. I can't transfer MG old # to my new chip. And am frustrated
Is there seriously no WiFi calling with PM? Had I known this I wouldn't have switched. It's 2025. My own fault, but I thought this was available with every provider out there. edited by computergeek541: inappropriate language that violates the term...
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