Troubleshooting login

[PFrancis]

I don't have access to my email, associated with my phone number for my account. And it's nit allowing me to login without verifying with email. Is there a way around this?

I'm just trying to pay my phone bill 😞

[BKNS27]

@PFrancis 

You can dial 611 or call 1-855-4PUBLIC from another phone and make a manual payment with the CC on file.

[hTideGnow]

hi @PFrancis 

what "veriftying email"?  usually it is a text to send to your phone

ask PM support agent to help, you can submit  ticket by direct message:  
          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
           https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage       

if your plan has already expired or you need to pay it very soon, then buy a voucher from Shoppers drug mart or Loblaws or No Frills and then load the voucher using *611 or My Account

This is the full list of retails that you can buy vouchers.  Vouchers in some stores need to wait 24 hours, but vouchers from Shoppers and Loblaws can be redeemed immediately:
https://www.publicmobile.ca/en/payment-voucher

On top of physical stores, you can also buy online with extra service fess: buy from muskbird.com , ding.com , recharge.com