Hi Community,
We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails.
Why does this matter?
If you encounter any dif...
Hey Community,
We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update.
I...
Hey all! Looking for feedback on where the best deals are for buying a new phone. Looking at the Pixel 5 in the near-ish future! Any suggestions are welcome.
I was with publicmobile for 6years now and heard on the radio another company has a plan for 65$ unlimited calls,text,and data when will public mobile have a plan like this?? Cause my data don’t last long think I got 8 gb. I would be the first to jum...
The system won't allow me to submit a ticket to ask the question and the articles are confusing. I want to activate my SIM card and transfer my phone number. I am with Koodoo. I am told I can't and referred to an article that only tells me that:If y...
I just received an email from "heats" asking me to enter a contest for an iphone. The link took me to a page asking for payment of $1.00 to enter the contest and subscribe to Influence credit. After 3 days I would be charged $69 for this subscripti...
Hello, Anyone getting unwanted promotional/advertising messages from Public Mobile? One was from 5179, selling old Koodo phones, and another from 5129 asking me to complain about bad telecom service to the CCTS. Not anything to complain about yet Pub...
Hello Folks,I will be writing to PM head office about this, but I just wanted to give a shout out to the moderators on this site. They've been really fantastic in helping us support front line service providers who are struggling because of COVID by ...
I follow Public Mobile by trying to log into my account at least once a month to check in on updates happening with the service. I was actually really happy to see that they're now selling certified pre-owned phones. I run a nonprofit for front line ...
Hello, I got SMS offer to move to Koodo from Public Mobile. I have loaded quite a bit of money to PM account. What happens to that money if I move to Koodo? Will I get a refund or will this balance get transferred to Koodo account? Thanks
Hi All Current PM customer going to upgrade my phone From what I've read, the A51 is ok on the Public network, but I haven't seen this model from Stapes / Visions mentioned. It says its unlocked. Model: SM-A515WZKA. 1) Would there be any issues if ...
I recently set up my daughter with her first phone number. Is it possible to change a supplied phone number to one other than the few suggested ones? For example, I would like her to have one with the same 3 digits as mine and my wife's. Such as (fo...
I have no idea what Public Mobile is all about. I have been having $49.35 deducted from my bank account since July to present (November 2020). I don't use a public mobile service and have no idea why I'm paying a monthly subscription. Please help me ...
newbie question.. For community reward.. minimum to get a $1 is to become the top 50% of contributor.. that is around how many question or reply per month? I know it is different depends on how everyone contributes.. but anyone can tell me a brief ...
I just switched to public mobile on the 28$ 2.5gb plan with canada wide calling unlimited and international text unlimited. I want to confirm that if I am in Quebec I can text/call any number in Canada without any charges? I can also use data canada ...
Hi, I recently switch phones and I haven't been able to activate my iMessage or Facetime. Just wondering if this can possibly be a carrier issue. Thanks
Hi, just wonder how long i will see the current promo $20 comes to my account? I have referred my friend. My friend sees the $10 on his account already.. for me.. i see the $1/month refer friend reward.. but I don't see the $20 yet.. how long would...
Over the years I've managed to acquire a few referrals, but as of recently the total referral rewards appears halted.. I recently received another referral, when I checked my account the referral rewards had increased to mirror this referral, but les...
just wondering, can i use the SAME email to logon publicmobile.ca to manage 2 different phone lines on Public? I already created 2 accounts (2 different emails), wonder if anyway to manage on the same account (using 1 email address to logon publicmob...
