Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
When I ported my phone, I wasn't asked to set up the voice mail because I had it already set up with the previous provider.
Hey I lost my phone (with the sim card in it). Getting a new phone. I ordered a new sim card but want to keep the same number. What do I do?
It let me finished everything and even pick my number, and plan. I put in my credit card info and it had an error after that, my credit card was charged but I cannot log in with the account information i created. What do I do?
I am in northern Ontario small town Wawa, is that the cellphone service works well here. If it works well in here, can I get local number?
Hloi changed plan from my second no. 778xxxxxx from $15 to $25 and they also deduct money from my account but still plan not changed there
I (stupidly) left public for another provider on Jan 31st and need to come back to public. My number has been "ported out" from other provider and I still have my public SIM card. What do I need to do now?
My DD's iPhone SE just started acting funny. She turned off cellular for a bunch of her apps a couple weeks ago to conserve data and no when she tries to turn them on the toggle will "look" like it's turned on but when you try to use app wth cellular...
I am having trouble porting my number from 711. Any suggestions?Thanks
if i got a pm from a mod that told me my plan has been modified, how do i accept or initiate or confirm this rate/services adjustment?
I recently tried to make a 3-way call but every time I tried to add the third person, the second person was dropped. I successfully made 3-way calls on my Samsung with my previous provider.
Hi there, just wondering if anyone knows how long it takes for an ad on to be usable after adding it to your account? thanks
Hello all,Anyone struggling to make a phone call and/or send an SMS/MMS last night (around 8pm PST)?I can make a phone call today, but it is unstable. SMS/MMS is not working yet.I restarted my phone many times and nothing changed.Thanks.
To help prevent highjacking of cell numbers, the big three offer a port protect where your number cannot be ported out without first talking to you. This helps protect you from someone stealing your cell number and using it to try and gain access to ...
edited by computergeek541: picture removed from message
Want to bring my old number from Bell with me.The setup screen asks for 1 of the following:Old account #Old device s/nold account number PINAlternate phone numberetc.Each time I try it tells me my service provider has denied my request and I cannot p...
So when trying to log in l get the message saying my password is incorrect which is crap. Now I'm left waiting for PM to send me the email to reset the password - how long is this going to take? Has PM been hacked and passwords changed? Why doesn't P...
Hello,I began activation yesterday but was interrupted. When I attempted to sign in this morning my user id or e-mail address was not recognized. I tried to set up again but my phone number is already registered. I'm at a loss - I have no other ph...
Hello community,I have been hearing the following message while tryin an outgoing call:"Sorry, we cannot complete your call. You don't have an active long distance call , and this call is not covered by your plan. Get an add-on by dialing *611" I als...
Hi everyone,I didn't get the 1 GB of data this month, My bill cycle starts on the 21 of each month. I checked my Snapchat once and after that couldn't access my data. When I check the overview page I don't see any data left. This happened to me last ...
I have auto pay and it's comes out today! But my phone it disconnected!!!! Help!!!!
Bonjour, i just transfert from kooko to public mobile and i don't have my voice mail anymore.
could someone tell me the best/quickest/easiest way to earn rewards? im new herethanks, in advance
Hi, anyone notice their free holiday 1G data add on is missing, how can I get it back? thanks
Going to us for 20 days. Leaving in 4 days. Should I change my plan to 50$ for month or should I do add on If I do add it's 10 days can I get another add on 10 days while I'm there ?
With US roaming plan for talk $8/10 days, do the minutes I talk while roaming count against my plan minutes?
My plan payment date is Feb25,2020 that's tomorrow. I can not top up my account on website. Error message blames Bank account when I try to give them money. There is enough funds in bank account to cover billing. There is red lettering stating Accoun...
Since switching to public mobile, with a plan that includes voicemail, every time I try to call it says voicemail unavailable. using an Iphone 6, same phone I had with different carrier previously and it always worked. Is there something on the phone...
I'm trying to pay my phone and when I try to click forgot password and enter my email it tells me to seek help on public mobile help Email me xxxxxxxxx@hotmail.com Thank you.. I've been without a phone for over a week this sucks
I lost my phone so I got another one but I can't remember my email address that I registered with Public to change my SIM card.
