[Megathread] No Incoming / Outgoing Calls
Neither my husband or I can place or receive calls, but everything else works. Anyone else?
Forum Posts
Important Update: eSIM QR Code Now Included in Activation Summary Emails
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Troubleshooting Login Issues: OTP, 2FA, EverSafe
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
overcharged
hi I'm wondering if my plan has changed this month I payed it a couple days early but was charged 45 instead of 40 like I normally am.
New acctivation
Hi, I had transfer my line since 6 days from another company to Public mobile and I still have a problem for receive calls and messagesIs that normal to stay all those days for finish the transfer?Thanks a lot
Video Edition - How to post!
Only a rough draft I made quickly and uploaded it to youtube with a throwaway fictitious email/name. Hope it works! If not link is: https://youtu.be/rPkShoNzGRQ
Resolved! Auto pay rewards
Hi it looks as if I didnt get the auto pay reward on my latest bill. How do I go about getting this fixed?
Resolved! account locked out
Hello, My account with number xxx-xxx-xxxx has been locked out. Please reset it. Thank you Edit: phone number redacted by will13am. Please do not post personal information in the public forum.
Weird contest confirmation email
Just thought people might be interested in knowing that if you enter the Amazon contest the confirmation email will come from a weird address. Mine came from [email protected]. Not surprising that my email account sent that emai...
Resolved! Locked out
I’m locked out of my self serve account. Sent for a password reset, but it expired
Display on phone after set up
Activated SIM card and when I powered up the phone it had the following display oper.codeAttempts: 10now what ?
No data on $30 2 GB Plan
My daughter has been complaining for the past few months that she has no data. This morning, I finally logged into the account to see what she has been using her data on. I expected that she was just blowing through her 2 GB. When I log into my pu...
Resolved! Will I lose promotion with plan change?
Hello! I signed up for a $40 PM plan in December 2019 with the promotion which offered an extra 1GB monthly data for $35+ plan upon activation. Since I use less data now, I want to switch to the $35 plan.Will I keep my extra 1GB monthly data promo if...
0 dollars for phone plan
moved based on being repeititve
Resolved! Dark mode
Does Public Mobil website have a dark theme? Would you want a dark theme or a different theme? I would for sure!!! I think it's better for your eyes
Resolved! TELUS and PUBLIC MOBILE same?
Is it true that Telus owns Public Mobile?I heard they had some kind of relationship but I'm not sure what kind of?
Resolved! How to switch email addresses on two Public Mobile accounts
I was hurrying so I accidentally typed the email address of my dad. So in his account, I typed mine. Is there a way that I could fix this problem?
Resolved! Self-serve
Where is self-serve?
Resolved! How to earn up to 20 dollars in Community?
I know you can earn money in Community but don't know how to?I register a couple of minutes ago.I tried to look it up in the Help section but didn't understand it.Can you please help me?
Resolved! New active
I can't get my email for rested password nothing come yet
Canadian Cell Supplies - Quality of Shipping
Another peeve. Shipping:1. Defaces SIM card package by scotch taping them.2. Does not ship what you see in the web site....no package.... some in semi secure packaging. I realize that they keep the weight and thickness in check to minimize postage c...
TEXTS
Hi every one, I hope you ok...My question is that I traveled out Canada to Colombia for this month, I was updating my data here but all the codes the apps send me, they just send to my camnadian number but I cannot receive the text because I´m out of...
Resolved! Not unified - English/French- Private message?
Anyone know if there is a reason why the private messages in the English forums are not the same as the French forums? Mobile browser Chrome. English: French: You have to click the arrow pointing down to switch categories (ex: Inbox to Sent) Would b...
Resolved! "Plan Expired "
Is it normal to see under Self Serve > Account Status > Plan Expired This declaration by PM system is showing the day before Auto-Pay would be accomplished. The service that I've never been notified by messaging, not successful ! Also chkd usage...
Resolved! Can't login into my account
Hi!Not only I can't log into my account with the right email address and password but now, I also can't even reset my password because there is allegedly no account associated with my email address. If so, why did I receive an email at 3:22 PM EST to...
Resolved! How do I get your service
