i dont have no serves

[RosieR]

@hovsep hi there!  Would you like to give us some answers to the questions asked above?  You cannot just keep us guessing, yes?  So, are you a new customer?  Yes or no

Happy Holidays!  🎄🎄🎄

[HALIMACS]

Hi @hovsep 

Try this step-by-step troubleshooting:

1. Make sure airplane mode is off
2. Power OFF your device, wait 1 minute, turn on and check for signal bars
3. Check on account self-serve that your account status is Active
4. While on self-serve, check that SIM card number under “Change Sim card” matches the SIM card number in your phone
5. Make sure you’re in a covered area and there are no cellular outages
6. Change wifi calling preferences to Cellular Preferred or Cellular Only
7. Set network mode to Auto
8. Reset network settings
9. Update device software to latest version
10. Perform a manual network selection

[iliketotalk]

@hovsep  hi we are all here to help you but you have to help yourself by telling a little about your problem

[dabr]

@hovsep   Did you just activate?  If so and you are porting in your number just be patient as it can take anywhere from 1-4 hours for the porting process to complete.

Meanwhile try rebooting your phone over the next couple of hours.  You can also try powering off your phone, remove SIM, wait a few mins and reinsert SIM and restart your phone.

You can carry on using your old SIM until it stops.

Welcome to PM

[JK8]

@hovsep 

Can you give some more information? Did you just activate?

Is your phone unlocked? Did you try rebooting your phone? Reset network settings?

[computergeek541]

@hovsep 

Some questions:

Are you a new customer?

Has the service ever worked?

What phone model do you have and have you checked it's compatibility?

As you can see, to be able to help you, more information is needed.