Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Does that mean it still applies now?I ask because if not I'm nearly out of data.
I'm trying to register. Last night I almost reached Nirvana when the PM website apparently crashed. Today when I try to register it's saying my SIM card is invalid. I tried changing browsers and going incognito but neither worked. Maybe it's rejectin...
yahoo.comI want to change master card I paying for my phone on my autopay.I tryed to find phone number to contact with public mobile COULD NOT..What to do. My email ***@yahoo.com Thanks.
I forgot my security answer to my question, to reset my password to log into account.
Is it possible to suspend my child's SIM /account for a few months as schools are closed due to covid and he does not need the phone while at home(he is on autopay $10 plan with a few voice and data ad-ons applied).If yes , how?Secondly , what happe...
@Moderator_TeamI am thinking about changing from the $25 to $15 plan. Will I lose the below Free Holiday Add Ons - 1GB, 400min International Long Distance and the Free 1GB from showing love to customers back in August 2019?When I change the plan, is...
Hi,I am new. Why did I have to pay for my plan $35.00 then pay another $35 to top up??? Is this normal for Public Mobile?? I haven't experienced that with any other prepaid service before. Thanks
Hello, I paid for the plan to be renewed on the next cycle. The payment is deducted from my account, but it is still showing that you did not pay. Why is that?? I got so frustrated.
For my mom's phone ($10 plan - 50 mins / 50 text), I disabled the voicemail so nobody can leave the message by following steps from one of the other posts on this forum just to save her calling minutes, and voicemail was almost useless for her anyway...
Hello, I am looking to buy a SIM card this week but can't figure out what locations are still open and which are closed. Does anyone have a list and the hours? I am in downtown Toronto. I would have liked to order online but I really need it this w...
I received the confirmation for my sim card order on April 2, but it hasn't arrived. (Order #19xxxx). Please update on the status of my order. Thank you
Hi everyone, I'm looking at getting a new phone and an international (rather than North American) version on eBay is much more affordable than straight through Samsung. Given the list above, would this work with Public Mobile? Thanks so much for your...
Hi weird question i Puk locked my sim card and cannot access my email i use to log in and i forget my password.. Can a Mod please assist i have a new sim card and need to log on to my account.
message tags, or add tags mean ?? on the right corner of reply here, and once posted we have option to edit tags, could someone explain, what i could do with this, I did search, before asking, but did not see an answer. thank you.
Alright, I need some leverage here and explanation why ssomeone should leave Bell, Rogers or Telus NOW. I am having conversations with people that will not part with these because of contracts. Yes I have informed them about their right to cancel lol...
Hi My number is under my husband Fido account and it shows his name when I am doing outgoing calls. i am wondering if I can port this number to PM under my own name?i bought PM sim and any difference in my case than normal port out? hope to hear fro...
Why my account is wrong?Why does it say it’s invalid when I want to enter a 12 digit number with credit card on my phone dial 611
I'm trying to find a phone number of an incoming call from December 2019, but it seems we can only access the last 3 months of our usage history.Could anyone help me in this matter?Thanks!Antonio
Hi,I ordered two Sim cards on Sunday April 13, 2020 at xxxxxxx but until now I didn't receive any yet. Could you help me to check that? Thanksxxxxxxxxx Edit: Personal information redacted by will13am. Please do not post personal information in the...
My plan is $25 per month.I signed up for the auto payment with my credit card.So I have a $1 loyalty bonus and $2 autopay reward.I live in OntarioI think I should be charged ($25-$2-$1)*1.13=$24.86But the actual charge on my credit card bill is $25.2...
Is the new iPhone SE 2020 compatible with Public Mobile?
Purchased a voucher from my local gas station my voucher isn't being recognized. My pin isn't working for me.
anyone got the email: TELUS Health has more than 600 physicians, nurses, nurse practitioners, kinesiologists as well as other healthcare professionals and clinical staff on our team, all dedicated to providing care through our solutions and services ...
I’m not receiving any text messages. It’s stopped a few days ago. I removed the card and still nothing. I’m requesting a ticket
yesterday i switched my plan to another carrier..i request them to port my number in..almost 2 day they couldn't port in my number..they asked me to contact public mobile..my account is due(12th april) to payment..pls help me to get back my number..t...
Ordered on April 2nd. Order number: 1***** The SIM cards never arrived. Help?
I am trying to restart my plan before the renewal date as I have ran out of internet and it is to much to keep adding data ad ons- I have to work from home and live in an area with no internet only my phone can u please help me
I ordered a SIM card for my iPhone 7. I received the wrong size SIM card. How do I return the wrong Sim card and get the correct SIM card sent to me.
I have a compatible unlocked phone.I have a fresh new numberMy phone doesn't recognize my sim or pm provider.I can not make selections for data due to sim not recognized. Galaxy S8SM-G950WIMEI 35*************Sim not registeredIt has been a month now ...
