Hi Community,
We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails.
Why does this matter?
If you encounter any dif...
Hey Community,
We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update.
I...
I added the promo of 500min International calling and the extra 2GB. Are these add-ons "infinite" in that they will stay on my account until I use them all up?
Please help, I've forgot my password and only have email I've tried to recover with my email but i also forgot my gmail password what can i do thank you
Hello!I was wondering about the community rewards and if there are certain things I need to do to meet the participation requirements? Do I solely need to answer peoples questions or does posting questions and interacting with others count too? Thank...
Hi there, I am on dynamic autopay and I just found out today that my account is suspended. I can't make any calls or texts, nor can I even find or check where my credit card is on my account. I have never had any problems with this before. I even mad...
HI,I was on the 3 month plan for $120 and 6g data (split 2g per month), so I decided to try the new $40 offer per month that has 4.5g data. It will switch soon to the new plan. However, i see that the old plan shows on my phone as "LTE" and the new p...
I was referred by someone on Reddit, when I signed up I somehow missed the input box on the referral code. So I contacted a moderator and gave the referral code the following morning after I signed up, explaining what happened. They stated they would...
I have a friends loyalty code I want to use with my sign up, but I didn’t submit it initially. My SIM card is activated now, but I’d like my friend to get the rewards for me signing up. Where can I add their loyalty code now that I’ve already signed ...
Hi all,I have a "no service" on my phone where it should say "public mobile" I have been dealing with a moderator "Jorge". I have not heard back from him in 8 hrs and it has been 68 hrs since my phone lost service. I am on automatic payments for ph...
Hi l was wondering if you can put extra money on your account. Like prepay a few months and set your account on Autopay and still get the rewards. Without adding a debit/credit card?? Any help would be appreciated. Thank you
Canadian Cellular Supplies just released their latest offer in conjunction with pm's Lunar New Year's promotion. A free sim card with up to 50% off your first month plus the pm promotion. I wonder how this works with the promo not being stackable wit...
Just set up a new account and for some reason the number I wanted to be ported over took the last four digits of my 'alternate' phone number. Please help? I need to keep my old number.
