Hello Community, We’re thrilled to announce an exciting contest to celebrate our new CAN/US/MEX plans. Get ready to spice up your travel plans because we’re sending a lucky winner on a trip for two to Mexico. Who’s Eligible? New customers who purcha...
Hello Community, Due to a recent system issue, you may have received an email and/or text message incorrectly stating that your account is in suspended status. We apologize for any confusion this may have caused. To validate your account status, plea...
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hi, I have already had a number of other network, is it possible to join public mobile without changing my old number? Thanks.
I am in Las Vegas and have added both add Ona. Yet I can not phone Canada The data is working. I have followed the instructions by Simon and have the payment and usage page is working. Yet the t mobile service is connected and still the can't phon...
Hi Community I am looking to switch off my in-laws Rogers Family Plan to a new Public Mobile account. I plan on using my old Rogers iPhone as it is still in working order and payed off. I want to bring my number from Rogers. My questions: 1. My Rog...
I tried logging in, but it's just saying 'login disabled'. It did this on my very first attempt logging in today, so it's not like i've put in the wrong password too many times or something.I tried to make a new account but it wont let me since I alr...
My account was suspended when it was the day it was supposed to renew. I set up auto-pay and the payment didn't go through, so I went onto my account and tried to pay again but it says "amount due: $0" and won't let me pay .. I'm waiting for a respon...
Hello Public Mobile Community: I would like to change to a cheaper plan ($15 for 100 mins for 30 days) but it looks like I have already paid (on autopay) for my current plan ($120 for 90 days 12 GB data) for the next 3 months and my next renewal is ...
I see the reward in my account but there's no announcement. I thought this is something to be celebrated. Is this the new approach to stay silent?
Is it possible to delete posts here? And if possible, please explain how its done. Thanks.
Hello all. I've been a member now for approximately 6 months. I signed up for 60.00 a month for 8.5g's with unlimited talk and text Canada/USA. Now I noticed it's 50.00 a month. Why am I not getting this now. thank you don.
I will be entering the US February 22 for about three weeks. Can I prepay for data and text before I leave
jan 3, I did not authorize this and just realised this deducted without my knowledge15 dollars for 1 gb add on ? I just realised it !!!!!!
Cha ching edited by computergeek541: removed referral code
i recently changed phone number and chose last 4 digit. I tried again for a friend, with another account but no option, here I tried again too capture the screenshot. Anyone know why. I would like too change 4 digitCan I pick last 4
I paid my for my mintues and it worked for a couple days but then it says it suspended and I have to pay for it again How do I get my mintues back or at least my money back?
When I first joined Public, everything worked fine but a couple months ago I couldn't send SMS with wifi anymore. With Apple users, I have to send MMS messages with my email unless I disconnect from wifi. When I try to activate iMessage, it says ac...
A friend I signed up would like to give his old phone to his grandson with a new number. Can that be done within his account , or would he have to create and entirely new account for the second phone. If so , can the same email address be used for bo...
I signed up with a $15 plan and was suppose to get $5 discount for the next 8 months... now there is no mention of this???
Hi, Any valentine day plans being offered by Public Mobile? I am planning to be a new customer but wanted to wait if there are any cheap plans coming up
Hi everyone.I am new to public mobile for one day, and in that one day I have already used over 1/5 of my 250MB of data, due, I'm guessing to the 11 MMS texts (group messaging, or a text that is too long/big) that have gone out of my account/phone (C...
My loyalty rewards isn't being applied either in my bill or in the texts I receive. Do I need to set them up? I currently have the referral reward and the autopay reward applied to my account.
I bought the $25 plan plus the $8 add on for 200 minutes for us and canada. Wondering if i really need it. I call from Canada to the U.S. and get calls from the U.S. Do the incoming calls count in the 200 minutes?
Hello, I apllied this public mobile number 2 weeks ago, and today when the building manager tried to add my phone number in Intercom (So that the buzzer number on my front door will connect directly to my phone, it helps me to open the door by phone ...
If I select "Make a Payment" and make a payment big enough to cover the entire year coming up... and leave the credit card on file.... do I still get autopay rewards every month?
Iam using $15 plan since 3 months. It worked good only for a month. Now, it's causing me great trouble. Only ten days after each payment, i receive the msg that i have no more minutes in my plan and i should get addons to continue making calls. What...
HiMy Plan $25500 MBData at 3G speedBonus 500 MB with AutoPayUnlimited Talk Canada-WideUnlimited International Text and Picture Messaging. Some reason my data does not work since few days.I remember it use to work before. Please advise.Muhammad
I bought the add on talk and text. I am in the US and am not getting texts or able to send texts unless I have WiFi. I have tried all the suggestions I have read on previous threads and nothing helps. Please help!
I'm going on a trip to Mexico soon. Anything special I need to do on a Public Mobile Plan. Can I buy a Mexico Roaming Add-On? Do I need to turn off roaming or anything like that?
Hello everyone, did anyone ever ending up finding a solution to this? Or do we just have to keep doing a factory reset each time without restoring the old profile? I'm experiencing the very same issue right now.
Koodo advised that Public Mobile is responsible for the port out process which cancels the Koodo account. This was not done as they have my account active and will not let me cancel it. How does this get fixed?
Texts and data are fine but the phone dosnt work incoming or outgoing?Any ideas? Iphone 6s
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