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Resolved! How to transfer auto pay to another credit card

Resolved! Phone was lost. Got a new sim card and a new phone. How do I assing my old number to a new sim card?

Phone was lost. Got a new sim card and a new phone. How do I assign my old number to a new sim card? I tried to follow some form I found on the website, filled everything, submitted, never heard back from anyone. How do I do it effectively ?

Resolved! Call made in error

I am an elderly and new cell phone owner and Public Mobile customer.. About 90 minutes ago, while intending to message my daughter in the USA (covered by my plan) I accidentally called her number (not covered by my plan). My number is xxx-xxx-xxxx. M...

Resolved! 2.5 time limit per call

During Covid-19 2.5 hours time limit per phone connection can lead to someone death. Waiting time for vaccination booking is  longer than 2.5 hours which is making booking impossible. I think it could also lead to legal action in the future. Please r...

Resolved! I cannot log in with an email address I've used before to set up an account-cannot verify email

I cannot log in with an email address I've used before to set up an account-cannot verify email is the message I get when I try to link to 'Forgot password'

Resolved! Plan Expired

My plan says that it expired but my credit card is still good. Please help! I need to make and receive calls. Thank you! @CS_Agent 

Resolved! Auto pay did not go through- tried to pay online and over phone with no luck!

Today none of my services worked and I had message saying my autopay would not go through. This also happened to my mother and grandmother (three separate accounts and credit cards). Then I tried to pay over the phone and that would not work, then fi...

Resolved! Data

Hello. I have had my sim card for a month. Now for the second month I have a $15 plan. But my data is not working at all. Why is that?Ameneh

Resolved! Can't Create a Self Serve Account

Hi  Ive been with Public Mobile for several months now, but I never got around to creating a self-serve account. Recently my SIM card got damaged so I ordered a new one. I have it but can not activate it since I do not have a self serve account. Vici...

Resolved! Very annoyed auto payment didn't go through now no cell plan

Been a PM member since November and have had no issues. But today my plan renewed and I have no service. I am on auto pay. Now I'm worried it will go through twice. Does this happen often.

Resolved! Re: Phone Service not working

I am getting automated answer saying "since you don't have an active plan on your account" call  *611 make payment !!!!I have signed up for automated pay then why? My next payment will be on April 9, 2021? Please help. I can't receive any calls or ca...

Resolved! Can't log in, haven't received sim, can't send help message

The website appears broken.  I created an account 12 days ago, bought 3 sim cards.  The sim cards haven't arrived, and I can't log in to my account, not reset my password, or send a help request. 

Resolved! PUK request.

Hello I wanted to know what is the PUK of my phone as this is what the phone is asking for > SIM number xxxxxxxxxxxxxxxxxx edited by computergeek541: SIM card number removed

Resolved! Autopay failed and self serve is down

How do I get my phone working? Self-serve at first showed a blank for the amount due, and said that the balance was adequate when i clicked pay. Now the whole self serve website is down. Phone doesn't work. No answer from tech support. (This situatio...