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Resolved! will my phone work in Saint John City in New Brunswick

Hi, I have the $15/m plan and my home province is Ontario. Will my phone work in Saint John City in New Brunswick or do I have to take an ad on feature?

Resolved! forget my security questions

I can not connect me cause I forget my security questions

Resolved! Can’t receive any phone call

I can’t receive any phone call after I changed my phone number.

Resolved! Invoice Request

Invoice Request from 21.08 to 21.11

Resolved! Data add on

I tried purchasing 1G data on my plan and proceed with data add on and made a payment of $15 however, not too sure if it has been added correctly. I restarted my phone after the purchase. Do I need to make full payment of my plan before purchasing th...

Resolved! Loyalty Points have not been applied to my Reward

Last month I got a text message from Public saying I was about to complete 1 year of being a client, and therefore I would start getting $1 off every month for loyalty. However, this month I did not get any Loyalty discounts, and I still paid the sam...

Resolved! scam call

Hello,  My customer service of alarm company gave me a wrong number. I called this number, and was told that call would charge me $ 499. Is it possible verify this situation ? Thanks

Resolved! Changed devices sim doesn't work in new device

Resolved! Transfer Account Ownership

Summary: I am looking to transfer the ownership of my account and phone number to my friend and want to make sure that he can bring this phone number to other service providers in the future.  I have a prepaid public mobile account that I am no longe...

Resolved! 2 Add on US roaming 10 days

I have 2 Add on US roaming 10 days on my account. How can I get rid of one?

Resolved! Can't log in

I can't seem to log in, and when I try to reset my password with my email, I get a login error.  Can someone help me out?

Resolved! Receiving text messages while outside Canada

Will I be able to receive text messages while I’m on vacation outside Canada?  (Not U.S. so no option to buy add-ons)

Resolved! I cannot install Whatsapp

My phone number starts with 437 ... Whatsapp says it's not a valid Canada number What can I do?

Resolved! payment

got a text saying your plan did not renew because we did not receive paymenti have sufficient funds and have my new master card with all the proper info in theretalked to simon the gobot thing and he said to come herehow do i get this resolved?

Resolved! HELP applying promo code

Hi! I need help. My husband and I just signed for PM yesterday evening and this morning I just saw this offer: 12MONTHS2GB. I had tried putting in a promo code yesterday (not the same code but for the same type of deal) that did not work and now I ca...

Resolved! Where and how the unlimited international text works?

Hello,Before the pandemic I used to go almost every summer for a few months in Bulgaria and used the internet to do banking, investing, and tax things. And I might go there this summer too. Overtime all these services introduced multi-factor authenti...

Resolved! I keep getting weird legitimate calls from people i do not know

Okay something weird is happening. I am getting calls and texts from legitimate people saying that my number called them. I am also getting legitimate calls from people who think i am an organization and i have no IDEA what is going on. 

Resolved! Need help

Sim activated but my phone still isn't working and phone is unlocked

Resolved! Faulty NEW Reburbished Iphone 8

I just received me NEW-to-me Iphone 8 from Public Mobile. It has dead areas on the screen so that certain keys won't work. I can't even setup wifi to get it temporarily hobbling along as the dead area is right at an area that I need for typing in the...

Resolved! Withdrawn payment twice this month of March/2022

I would like to get a refund for the excess payment that have been withdrawn from my account this month month of March/2022 ASAP.