Hello Community, We’re thrilled to announce an exciting contest to celebrate our new CAN/US/MEX plans. Get ready to spice up your travel plans because we’re sending a lucky winner on a trip for two to Mexico. Who’s Eligible? New customers who purcha...
Hello Community, Due to a recent system issue, you may have received an email and/or text message incorrectly stating that your account is in suspended status. We apologize for any confusion this may have caused. To validate your account status, plea...
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hii have $36 CAN US 50 gb 250 LD mins planwant to change to CAN US MEX $35 plan… it won’t let me on the app or website or anywherewhen I click the $35 plan, it shows for new activations only?I thought BF plans are available to all, new and existing c...
I have one of the old plans, 1gb for $25 and thinking of upgrading to $29 for 10GB.Will I keep:- referrals- referral points- rewards- add-in promo data (data and call minutes)Thanks for all the answers (ps: tried to find subject in community, but cou...
How do i add 2 or more lines under one account? First time subscriber.
Trying to signup/resume activation but get error and cannot continue. I tried on my phone and 2 computers and get the same error.We encountered an error processing your request.This may be due to a system error, please go back to the previous page an...
I just switched to PM. Data signal is terrible!!!! It’s not even good enough to run a speed test. If I switch to my other provider or wifi it is perfect. Is this normal to have horrible internet connection???
I recently just set up an account with public mobile. I tried to port my daughter's number over and add her to my account from another carrier. Now her phone number is on my cell phone and my phone number is gone. Her phone is now saying emergency ph...
I cannot activate my eSIM and have seemed to have lost the number I was trying to port
I have had the $36 Can/US plan for less than a month. I almost didn't get it because it doesn't include Mexico as the Freedom $45 plan does.Now that there is a $35 Can/US Mexico plan available I talked to Customer Service and I cannot change to that ...
Hi there. I used to be able to send photos through text, and now it only works with android users. Same goes for group chats
Is there an easy way to add my number to sim card in settings. Everything works. Ulephone pro16
Looks like, i ‘m paying an extra 2% in lueu of Tax and shouldn’t be paying it as i have been living in regina / Saskatchewan and should be paying only 11% tax instead of 13%Thanks
Ticket fails to submit and I cannot seem to direct message cs_agent. I think its my EDGE browser but that is what I have. Thanks.
Hi everyone,I understand initially a Public eSIM might be free but if I keep changing phones does Public require me to pay $5 each time to get a new eSIM?I'm comparing this situation to Freedom, with Freedom I understand it's free every time to get a...
phone generates the message “cellular network not available for voice calls”
I see some posts in 2023 and early 2024 that PM does not support wifi calling. Is that still the case?
Hi - The money was not in my account this morning when you claimed my monthly payment. I have put funds in my account now please can you claim it again and resume my service?
Do I need to buy a roaming add on for roaming in the US or mexico, if I purchase a canada-US-mexico plan?
My SIM card does not work, how can I get a new sim card linked to my phone number?
Does this plan CAN/US/MX 50Gig get throttled down to a slower speed ( but offer unlimited data) after the data has been exhaustedhttps://subscribe.publicmobile.ca/en/on/activation/plans/50GB-5Gspeed25
ok got new phone and different service provider because tried to change number and eversafe wont work and old number removed new number works but sim says old number can i give account to another person as I like public mobile and i need an agent at ...
Ok changed number clicked submit eversafe said will confirm (I thought new number)so removed old number then said that new number is already in use so now I try and sitch all night no go?
Hello i am interested in joining and was wondering how is the connectivity with calls and data? Any issues with dropped calls or poor signals to be concerned with? I’m in Hamilton Ontario
When I tried to change subscription, $35 CA-US-MX BlackFriday Plan is not listed. Is there anyway I can switch my plan to $35 CA-US-MX BlackFriday Plan ? I just signed up 2 days ago....
Hello everyone,I signedup yesterday for the $36 plan which if I remember correctly is US-CAN data roaming and Long Distance to 6 countries. Today that plan is gone. Should have saved it as a screenshot in hindsight.So now I cant remember what exactly...
I want to start up with Public Mobile, but I noticed this disclaimer for Quebec. But I can't find which plan this is for. Long story short.......I don't live in Quebec. I want to make sure the $35/month works in Sask.⁺This plan is for Quebec resid...
My daughter used my refer a friend code to join Public Mobile. There were significant issues transferring from Bell Mobility - thankfully she works for a fraud department. Turns out Bell Mobility account had been hacked! If she gad ported to Public ...
Locked my sim with three incorrect sim pins and now need PUK code to unlock and reset sim pin.
Hi my wife and i are seniors, have 2 different accounts, would like to be both on the same plans, we are low Data users The $23 6 GB plan would be good for us, but it says for new activations only Please Help. Thank you
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