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How to update my number in eversafe

I’m using the same phone from Public Mobile number. I just decided to change my phone number to a new number from Public Mobile with the same phone. The new number shows up in my account, but it’s not working. Do I have to purchase a new eSIM card fo...

 when you transfer from one Public Mobile number to another Public Mobile number, do you have to purchase a new eSIM card for that number to work

I just changed my number requested a number change, but still my old public number is still working. When does the new number start working