Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Please accept my apologies if all this information is somewhere else here, but I have tried to find it and have been unable to do so. A friend of mine is going to cancel service with another service provider and then transfer his phone number to Publ...
Hello, I am unable to port my number from Telus I get a notification saying phone number unable to port. I have attempted to speak to SIMon but the page will not open.
Got a new bank card and forgot to update autopay so account was deactivated this morning, entered new card and account is back up and running but I had to pay the full $55 instead of the usual $35 ($20 discount). Have I lost the $20 discount?
I want to transfer my koodo number to my public mobile number
Prior to this calls worked as normal. I am showing out of plan minutes but it shows I have 1000 add on minutes with 0 being used. Is this a plan issue or a network issue? Unable to access Simon.
Hello. As I wrote in the title, I bought the SIM card on the internet on January 5 which is supposed to arrive 5 to 10 days after I bought it, but I haven't received it. It's very inconvenient since I haven't used my phone call and data for weeks. I...
I was paying my plan and it gave me the wrong one i was set up to switch to the 45 dollar new plan for 45 dollars and it gave me the 35 dollar one i cannot use this plan can you please fix this
I have been with public for 2 years now. Just decided to change my phone package. I just payed my public mobile bill on the 16th of January, and was charged again when I changed my package today. I will requiring one of those payments to be refunded ...
@All This is what I get when I try to log into self-serve account using my id and password that I just created. Please let me know if anyone knows how to fix this.
I tried using multiple credit cards and debit cards of Visa and Mastercard but got this error each time I tried activating my new SIM card. Kindly help. edited by computergeek541: screenshot removed (contains a code)
I've been with PM for 2+ years and Telus for 20 years prior to that, and I've driven the same route to work for 15 years. Only in the last few months or so have I noticed a particular area on my route to/from work that shows to have full service, but...
I am having major difficulty transferring my Koodo number. I tried the following steps from reading community forums:1. Activity Public Mobile Non-Koodo number. Create account. 2. Click " Transfer number"3. Connect to Chatbot, and explain issue4. Be ...
It's not accepting a payment, if I manually pay I get... oppps something went wrong try again later prompt WHY?
Hi, My account shows no incoming calls and only shows outgoing calls but I can tell from the minutes used on my $15/month plan that the account is billing for incoming call minutes. Why are the incoming calls not showing on my usage history (or in ...
This may be a silly question, but I’ll put myself at the mercy of the community. I am travelling in the US dot a few weeks and will be back in a couple months. I was thinking about getting a SIM in the US and taking out my PM SIM for the duration of ...
Someone helped me with this before but I have forgotten - sorry. I have my phone shut off as I am in the USA but I would like to check and see if there are any voice mails. Would someone please tell me again how to do this. Thank you.
Wondering if I can purchase an add-on for someone else using my reward points?
Ordered sim card Dec. 28 and am still waiting. My Koodoo renewal is now only days away
My account is suspended, but there are no issues on the registered CC side.Autopayment didn't go through, so I tried manual payment, but it didn't work.Not sure what the problem is.
I was in the middle of activating and something whent wrong but money was taken out and card is not working
I have tried the instructions from the community on how to register new sim. From the profile menu I went to the activate new sim option and entered the new sim card number and hit Save. However the moment I hit save it just refreshes with 0000 and t...
My phone got canceled because my mastercard number got changed
If yes, what document does he/she need?
Hi! I'm already an existing Public Mobile user, but I'm trying to set things up for a new account for a family member.My family member has a number they want to keep, and they are currently with Telus monthly billing. I tried going the automated rou...
If you change your plans do you loose your points and bonus gigs? Or are they carried over? I have 6 gigs from Christmas bonuses from last few years that are not used and need to change my plan
Hi I have an account but I never set it up online before I have lost my sim card and have a new sim card but cannot activate it please help
looked at all replies about this very topic and says click envelope.When I do so it says do not reply" go to community""Send private message"Its not very clear how to simply navigate to send private messageMy time is valuable this page should be made...
Hello, I bought last year a phone for my son, I did use the same email from my own account, now I have problem to open an account for him as it's my same email and if I open his account with my own email I am unable to open my own account. Please hel...
I'll be away for 4 months. Sometimes I receive text message on my pm for verification of accounts. How can I keep access to this? Is there a way to forward my number for text messages?
Has anyone ever had the font change when posting a message ? I only use this site on a mobile device and not sure if my big thumbs are to blame , but every now and then it does this and I’m not sure as to why
| User | Bravos Count |
|---|---|
| 239 | |
| 221 | |
| 174 | |
| 135 | |
| 135 | |
| 135 | |
| 134 | |
| 93 |
