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My daughter had her phone stolen and has been unable to access her PM account despite days of messaging with a CS agent. Can she open a new account using a different email address? I’m thinking this may be the only way to get her service through PM. 

My daughter has a public mobile account and her phone was lost or stolen. She cannot log into her account because the two factor authentication code is sent to the phone that is missing or to an email account that she can’t access anymore. She needs ...