Hi Community,
We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails.
Why does this matter?
If you encounter any dif...
Hey Community,
We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update.
I...
I activated my sim yesterday I like the service and stuff it's just data is only 1 gb and if I do 4gb then bill getting upto 75 plus tax bit much I think
Hello,Due to a number of posters asking about summer promotions, including at least one postponing the porting of additional numbers, I asked my PM contact, who shall remain nameless for privacy reasons, if there were any summer promotions being plan...
I used the same email for both my daughter and my account. Mine is an older account, hers is the new beta account. Public mobile allowed me to register her account, but now I can't access the account. I can only access my old account. Help!?
hello,everyone my plan includes unlimited provincial talk and call display I have some issues a few months ago and I asked the customer service but I got the wrong answer. one of the main issue is,I don't know what we call it ,but I can desc...
I would like to reactive my old sim. How do i go ahead in doing that? I had already registered for a new Sim, but I haven't received one and it has been almost 2 months. I already have an SIM that I was using previously. How do i go ahead in re-activ...
I've been trying to switch my sim card from my old phone to a new one which is unlocked and the sim card cut to fit the new phone, but it keeps saying sim card unregistered. I have the mobile service with public mobile.. the new phone is a samsung ...
Hi everyone, I've gotten myself really confused and so i'm making the question really simple (another forum is where the questions have gotten complicated). Has anyone regardless of device that has the package that includes Canada Wide or Province wi...
I have nothing else to do but to be dedicated to solve the publicmobile puzzles?It happened so many times. This time is the Harry Potter story:I needed new phone. I found one. I needed publicmobile micro card. I oredered and got one.I was instructed ...
On the 1st of July 2015 my cell was stolen, soon after I contacted the cell company that I had the service with to try to replace my Sim card, the company in question is Public Mobile, the only way of communication with this company is thought the -C...
I was checking out the Settings on my phone and I noticed that my phone doesn't appear to know what its own phone number is... the SIM card card info shows: "Public Mobile" and "Unknown Number". I had successfully ported my number from Virgin Mobile ...
Hi all, first post here, just wanted to chime in. I got in to Public about a month ago, and realized that to make this work on an Android device, you need to set up a new APN as one was not auto provisioned by the network (only saw Telus, Koodo, clea...
