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Forum Posts

Important Update: eSIM QR Code Now Included in Activation Summary Emails

Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...

Ck_PM by Public Mobile
  • 72730 Views
  • 180 replies
  • 40 Bravos

Troubleshooting Login Issues: OTP, 2FA, EverSafe

Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update.  I...

A_CX_PM by Public Mobile
  • 74851 Views
  • 180 replies
  • 32 Bravos

New Moto G specs

http://mobilesyrup.com/2015/06/22/third-gen-moto-g-leak/I know a few people have it around here so I thought you would like to see the new leaks.

DK by Model Citizen / Citoyen Modèle
  • 1223 Views
  • 1 replies
  • 1 Bravos

Resolved! Why is my phone in SOS

Hello I switched to PM from Chatr and now my phone is not recieving a signal it's in sos status. What can i do to change that. i'm using an old blackberry curve phone.

LH76 by Great Neighbour / Super Voisin
  • 3478 Views
  • 2 replies
  • 0 Bravos

paid for voucher and not working

I paid for a voucher and its not working ... It ls says something went wrong and I can't get into my account for some reason and have only had service for a month

jjonesmk by Great Neighbour / Super Voisin
  • 1058 Views
  • 2 replies
  • 0 Bravos

Resolved! WHY CANT I PAY MY PHONE!

i cant pay my phone bill plzz help i tried calling *611 and it hangs up i tried logging in to my account to pay my phone with a voucher and it doesnt work plzz help I pay my phone every month i dont know whats wrong

BC by Great Neighbour / Super Voisin
  • 3857 Views
  • 8 replies
  • 0 Bravos

June 25 deadline extended to June 29.

Hello,Due to supply and demand of SIM cards, the June 25 deadline to sign up and be eligible for the $10 rebate for 12 months has been extended to June 29.FYI.

Martin by Legend
  • 3788 Views
  • 6 replies
  • 4 Bravos

Where is PM's customer support?

Why isn't my service working?Why isn't the "contact us" link working?How can I ask PM for help? I've was a PM customer prior to january 2015.No data plan. Thank you

balanovich by Good Citizen / Bon Citoyen
  • 2246 Views
  • 5 replies
  • 0 Bravos

Resolved! HOW DO I GET A COPY OF MY CALL LOG HISTORY??

i am trying to get a copy of my entire call history for an important reason. however i am unable to reach any customer service reps from public moblie by phone or other wise. How will i be able to reach an actual person @ public mobile to get the inf...

sean by Great Neighbour / Super Voisin
  • 7569 Views
  • 4 replies
  • 0 Bravos

cannot call united states

My phone is not accepting texts or calls from USA. Also cannot call or text them. From Canada of course. Any way to fix this?

paolo by Good Citizen / Bon Citoyen
  • 1445 Views
  • 5 replies
  • 0 Bravos

Charging my phone

Hello,my phone will not charge anymore. Can someone help or give me answers or advice?Of course, cannot get anybody on the phone at public mobile.Thanks

oldtimer31 by Good Citizen / Bon Citoyen
  • 2671 Views
  • 8 replies
  • 0 Bravos

Never received sim cards

Ordered 2 sim cards about 13 days ago when the last batch of invites were sent but I've never received anything yet. Is there some way to contact help to maybe track or request new ones?Thanks for the help in advance

Rouke by Good Citizen / Bon Citoyen
  • 1046 Views
  • 1 replies
  • 0 Bravos

Moving from Ace to Galaxy

I use a Samsung Ace but  was recently given a Galaxy  S5 by a friend that I would like to start using.  The SIM cards are completely different, so it is not a simple matter of switching the SIMcards. I understand that one can snip/alter/cut up the la...

mike521 by Great Neighbour / Super Voisin
  • 966 Views
  • 2 replies
  • 0 Bravos