Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Can someone help me or point in the right direction. I am a public mobile customer for 3 to 4 years and I have not been able to put any money on phone for a couple of months. Now I am trying to put money on my phone and my number is gone and I have a...
My mobile has stopped working. What steps can I take to restore it?
Hello there,My Hand Phone is BLU Dash 5.5 What type of Sim Card Size do i need to order? Thank you so much.
Hi Community Members, Casey here! I have a quick question for all of you: do you use the community boards when you're searching for a topic? If you do, which boards do you use? And if not, how do you search for topics? I'm very intersted in knowi...
apr 12 - asked for replacement sim cardapr 13 - PM acknowlegement email replyapr 23 - where is the sim card?apr 23 - PM wait 3 - 7 days email replymay 4 - where is the sim card?may 4 - PM should be received this week email replymay 13 - where ...
Ok new question for the group Scenario is this:I now have 1 grandfather plan from 2 years ago + 1 brand new plan activated tonight It created a second account at time of activation though...Is there a way to combine accounts? (eg I want to see my exi...
im trying to log into my account, it says ForgotPassword/LoginUnsuccessfulUser_LoginDisabledwhat do i do
my phone doesn't ring or vibrate even though it seems ti set to do both. Why?
Hi my plan includes text messages but today I tried to send a text to two people and it wouldn't send both times. Can you help me? Is this the only way you help customers with technical support??
where do i get a new sim card for my public mobility plan
I have never had a problem with the one gig data limit. But this month I was cut off after 600 megs was reached. I still have 20 days left. I never used even that much data and wondering what gives.
Hey Community, so I bought a moto E in Montreal, Canada and then had to move to Mexico and I want to be able to use the same phone here, but with a different service. I already paid the whole device balance, and the people here told me to contact Pub...
Pls I can't see my account, because I forget my username and I need change my credit card and my email and I need more internet and another telephone. Pls
I ported my number over from Bell to Public mobile a few months ago and now I would like to port it over to a VOIP provider, however I require proof that the number is currently with Public Mobile, how can I obtain a digital copy of this?
http://www.bestbuy.ca/fr-ca/product/htc-telephone-intelligent-htc-desire-510-offert-par-telus-noir-prepaye-desire-510/10326000.aspx?path=8dbff2837baa3bf1bc9f5b2ba71dc048fr02Will this phone be compatible with the Public Mobile / Telus / Koodo / whatev...
i had a plan with you but havent used it in three months and i want to get it back on.
I have a HUAWEI Y330-U05 - if I take the SIM Out of that and put it into a Note 3 - would it work?
Hi,I have a Samsung Galaxy Ace 2 and have been having issues making/receiving phone calls lately. According to people I've tried calling my voice is broken up and there is a lot of white noise. How can I get my phone looked at to see if it is a prob...
would a Nokia Lumia 820 work on public mobile I don't have the IMEI
hy guyz, i want to change my network but i dont want to change my mobile number ? is that possible? if it is, kindly tell me procedure to do this?
Can you confirm that all incoming calls are free of charge, whether they come from Canada or international, on all Public Mobile plans? And that there is no limit to the amount or duration of incoming calls?
Hi, I just signed in with Videotron for my cell phone and I now change my mind I want to switch it to your program what should I do?
I was travelling to the Us and found there is no services on my phone for overseas.can i use a new sim card in my phone.
How can i use my phone when i travelled outside of canada
ma carte sim a bloker jai besoin d un puk code svp
I can understand my $19 plan can`t send text. but it used to receive texts .how, now it can`t receive text.
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