03-24-2019 12:24 PM - edited 01-05-2022 03:55 AM
when activate my SIM, I want move my former Freedom Mobile phone# to Public Mobile AC#.
your guys told me to reactivate My former Freedom AC#. Now it is reactivated. Anybody at PublicMobile can finish it for me!
03-24-2019 03:48 PM - edited 03-24-2019 03:49 PM
@Lieux wrote:
@computergeek541 a écrit :
@Lieux wrote:
@ShawnR3 wrote:I tried as you told me, but it said phone no is not valid, why?
Did you write to the moderator with your phone number with koodo?
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
THEY will help you...
This person is coming from Freedom Mobile, atlthough yes, Shawn will have to contact the moderators if the self-serve system isn't letting him submit the request.
Thank you! I was mixed up with another thread...
It was in a different thread, but there were two different people there asking questions, so I moved these messages back to the original thread that ShawnR3 had created.
03-24-2019 03:23 PM
@computergeek541 a écrit :
@Lieux wrote:
@ShawnR3 wrote:I tried as you told me, but it said phone no is not valid, why?
Did you write to the moderator with your phone number with koodo?
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
THEY will help you...
This person is coming from Freedom Mobile, atlthough yes, Shawn will have to contact the moderators if the self-serve system isn't letting him submit the request.
Thank you! I was mixed up with another thread...
03-24-2019 03:20 PM
@Lieux wrote:
@ShawnR3 wrote:I tried as you told me, but it said phone no is not valid, why?
Did you write to the moderator with your phone number with koodo?
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
THEY will help you...
This person is coming from Freedom Mobile, atlthough yes, Shawn will have to contact the moderators if the self-serve system isn't letting him submit the request.
03-24-2019 01:16 PM
@ShawnR3 wrote:yesterday, I can only call out, but can not receive call in due to activation not successfully done. Public Mobile guy told my reactivated my former Freedom AC#. Now it is reactivated, Can you PublicMobile guys finish activation for me?
So you need to click on the envelope above open the message from the moderator that asked you to reactivate your FM account and let him know that the reactivation was done by replying to the original message.
03-24-2019 01:11 PM
@ShawnR3 wrote:I tried as you told me, but it said phone no is not valid, why?
Did you write to the moderator with your phone number with koodo?
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
THEY will help you...
03-24-2019 01:07 PM
I tried as you told me, but it said phone no is not valid, why?
03-24-2019 01:00 PM
@ShawnR3 wrote:when activate my SIM, I want move my former Freedom Mobile phone# to Public Mobile AC#.
your guys told me to reactivate My former Freedom AC#. Now it is reactivated. Anybody at PublicMobile can finish it for me!
@computergeek541 just posted in another thread on how do the number change here:
https://productioncommunity.publicmobile.ca/t5/Getting-Started/phone-number/m-p/343338#M64511
03-24-2019 12:54 PM
@ShawnR3 wrote:when activate my SIM, I want move my former Freedom Mobile phone# to Public Mobile AC#.
your guys told me to reactivate My former Freedom AC#. Now it is reactivated. Anybody at PublicMobile can finish it for me!
If it lets you, you can normally request the number porting yourself inside your self-serve account. If the option isn"t available because of a failed previous attempt, please contact moderators as suggested earlier.
03-24-2019 12:53 PM
Don't post any personal information here..it'a public forum..click on the 3 dots right up in your message to change that..
03-24-2019 12:53 PM
If you're in an on-going conversation with the moderators then you need to send that private information to them via private message. Not here.
03-24-2019 12:52 PM - edited 03-24-2019 01:00 PM
yesterday, I can only call out, but can not receive call in due to activation not successfully done. Public Mobile guy told my reactivated my former Freedom AC#. Now it is reactivated, Can you PublicMobile guys finish activation for me?
03-24-2019 12:31 PM
@ShawnR3 wrote:when activate my SIM, I want move my former Freedom Mobile phone# to Public Mobile AC#.
your guys told me to reactivate My former Freedom AC#. Now it is reactivated. Anybody at PublicMobile can finish it for me!
Did you ask to the moderator..here..https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 ?