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Forum Posts

Important Update: eSIM QR Code Now Included in Activation Summary Emails

Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...

Ck_PM by Public Mobile
  • 19843 Views
  • 124 replies
  • 33 Bravos

Troubleshooting Login Issues: OTP, 2FA, EverSafe

Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update.  I...

A_CX_PM by Public Mobile
  • 31322 Views
  • 184 replies
  • 27 Bravos

Ported number problem

I just ported my phone number from fido TO Public Mobile. It said successfuly ported. And then I relogged in my PM account, on the top right it shows the right ported phone number. But i'm not able to make calls/text. It have been 24hours now that my...

hung53 by Good Citizen / Bon Citoyen
  • 2463 Views
  • 12 replies
  • 0 Bravos

Resolved! SIM cards problem with Motorola V551

Hi I've been a customer for a while. Everything works with my galaxy S3. I bought a used unlocked Motorola V551. Checked the IMEI number with public mobile and they say my phone is compatible and not stolen. I put my sim card in it and I cant find th...

balanovich by Good Citizen / Bon Citoyen
  • 4958 Views
  • 29 replies
  • 0 Bravos

Well.. that wasn’t fun!

Hello Community Goers,   You may have noticed that our Community was hit by a storm of spam messages. It looks like we have it under control, but you may not have been able to post new comments on the Community for a few minutes. You could still make...

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Mansi_G by Retraité / Retired
  • 1560 Views
  • 1 replies
  • 1 Bravos

Appareil

Est-ce que je peux changer mon appareil motorolla pour un IPhone sur votre réseau

Resolved! how can i check my username (email)

I have used public mobile for years, and i dont remember the username which I set up. I have tried to creat a new account but it shows "The phone number entered is invalid or you may have created your profile already. "  how can i check my user name ...

xiejingwei by Great Neighbour / Super Voisin
  • 3896 Views
  • 21 replies
  • 0 Bravos

how can i check my username (email)

I have used public mobile for years, and i dont remember the username which I set up. I have tried to creat a new account but it shows "The phone number entered is invalid or you may have created your profile already. "  how can i check my user name ...

xiejingwei by Great Neighbour / Super Voisin
  • 1042 Views
  • 1 replies
  • 0 Bravos

Data

I have certain amount of free data how do I access it on my iPhone 4s It doesn't seem to work

Annette by Great Neighbour / Super Voisin
  • 1292 Views
  • 1 replies
  • 0 Bravos

What can cellular devices do besides conventional tk + text?

I recently heard how cell phones can be used for things like checking car while in another country, or security, or even a TV remote. But what if cells can do more, like control lighting, or using appliances to unlocking your own front door? Cell pho...

makkahn28 by Mayor / Maire
  • 897 Views
  • 1 replies
  • 0 Bravos

PM needs to get the ball rolling a bit faster.

I hope PM gets some of the reforms rolling out soon. PPL, Not me, are in search of answers, and reforms aren't rolling out as efficiently as it could, not including me, I have decent service, but others appear to have some mild to moderate difficulti...

makkahn28 by Mayor / Maire
  • 856 Views
  • 1 replies
  • 1 Bravos

Here are some ideas

How about having reliable internet connections? Every few pages I load, or ever few minutes on facebook I lose connection and have to reconnect.How about going back to unlimited internet as well? I pay 15$ for 1g that runs out within a week or 2 beca...

Grinchin by Great Neighbour / Super Voisin
  • 1059 Views
  • 1 replies
  • 0 Bravos

can I use my phone in the usa

lbefore pm when to telus u could buy add on and u will be able to use your phone in the usa. Do pm still have that option

tanagah by Great Neighbour / Super Voisin
  • 1373 Views
  • 2 replies
  • 1 Bravos
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