Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Bonjour, j'ai effectué le paiement dans mon compte le 14 juin 2019.C'est bien inscrit mais ça me demande de payer encore pour le juillet soit à l'avance. Honnêtement, je suis tanné de me faire voler mon argent et je n'ai pas à courir pour aller aille...
Are the phones listed the only ones that will work with pm?I have a lg stylus 3 and only see the 2 and 2 plus listed..Thanks
I need a data plan for my Ipad 3G for 1 month while I am out of wifi range. If I buy the $40 plan and put the sim card in my Ipad for data use only, can I then move the SIM card to my Google Pixel and continue the $40 service plan going forward?
Hi. I purchased a SIM on June 1, 2019 in hopes of taking advantage of the Free one time 5gb add on. My confirmation email also states "By purchasing a SIM online today, you have access to an exclusive offer: get a free one-time 5GB data Add-on* when ...
Hi There, I know this is a bit of a long shot but my device was lost while I was walking to work the other day. Wondering, is it possible (as the cell phone provider) that you are able to triangulate the last whereabouts of my device? Can you do a pi...
I BOUGHT A PHONE PLAN ON THE 14TH DAY OF JUNE2019 , IN THE SUM OF$15.00/ AND UNABLE TO DIAL OUT,EACH TIME I TRY TO DIAL SOMEONE YOY SYSTEM TELLING ME LONDISTANCE NOT IN PLAN I AM SUPPOSE TO HAVE UNLIMITED CANADA WIDE TALK TEXT. NOW TODAY JUNE 20TH I...
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Hi,i am a new customer and I just got this a week ago and got a message saying data overused but I think I did not use all my data.. please let me know where can I check my usage. Thank!
I was wondering if you get the 2% cash back from Tangerine mastercard under the recurring payment category. Anyone can confirm this? Thanks
Hi Community! For some reason, I'm unable to activate my account. I get this: "This activation request failed. Please contact Public Moblie for help. I've checked the credit card information, tried everything -- who exactly should I contact? Can any...
Hello!someone can help me activate my auto pay, every time I try is not working, said message error.
I don't know what to do. I have been trying to contact a PERSON (NOT A BOT) but there doesn't appear to be anyone. I was just charged $60 for 100 talk time mins. No data or anything inc. I would love this problem solved. who do I even contact?there i...
I tried to pay my bill but my card was decline eventhough i have enough funds in my account.
Left PM over 1.5 years ago, old profile is empty but attached to the same email address. Can't start a new plan. Keep getting "Oh no! It looks like something went wrong" msg. Bought SIM for 5GB add-on promo but couldn't add a plan. Tried to update p...
Help please! My phone number is very important to keep but I found a better plan at freedom moblie.
I've ordered a sim card last week. (7 days ago) according to my confirmation email and viewing the order from there. It hasn't even shipped yet.Can I get some assistance please.
Hi there, Public Mobile I keep having to buy extra data on top of my 8GB plan, as I travel for work and am often where there is no WiFi to supplement. I've tried throttling back my background refreshes, etc., all to no avail.Is there any plan afoot ...
HI, I am trying to be patient but my issues have gone UNADDRESSED since Sunday. My phone which has been ported to Public doesn't work because activation failed at the Kiosk as well as online (even though my debit and credit card both got charged seve...
I had to make a new account to make this topic, but how can I reset my password? I don't remember how else I could've typed my answer
Hi I am not getting data on my $25 plan from last 2 month. Did everything, changed APN settings on IPhone 6.,reset settings nothing working.When I exchanged SIm with my wife (same plan)data is working for her son and not for me in her phone. Please h...
I already used up my data. Is it possible to renew ealier than my cycle? Thank you.
Trying to register a New Sim for something, But Invalid Sim
HiI tried ordering two sim cards and I got an error that the zip code do not match. I checked it and tried ordering it again. I got the same error message. Yet it is showing the transaction completed on my visa statement.But I did not get an confirma...
I have a 2018 Range Rover Evoque, which is a "Connected Car". I have a 1 GB 4G Public Mobility data card installed in it, but it fails to connect. I also have a Public Mobility plan for my phone and it works fine. The car states "reading card", and i...
I had a 90 day pay as you go account with PM that I switched a couple of months ago to a 30 day, auto-pay plan. Received conflicting texts from PM re-renewal date (the system noted a June18 and June 20 renewal date) All messages included your standa...
My plan includes 250 GB data. Are there extra charges for using data when I am out of my province?
I have activated my sim card yesterday. I got text message from PM said that I need to contact PM to provide the correct password or pin from my previous service provider. My phone can receive the message and call out but can not receive the incoming...
Samsung s6 , mms not working ,now data stopped working, wifi is ok, calls okWas working fine for 6months..didnt change anything, restarted, took out SIM card etc...Not in airplane mode, no problem with account, display for data usage shows I used 90...
I purchased this over a week ago and I still do not see it showing up on my account as an add on.
I have autopay and it still suspended my account. What happens now? Under credits and payments it says i paid but on 611 it says i didn't.
