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Forum Posts

Important Update: eSIM QR Code Now Included in Activation Summary Emails

Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...

Ck_PM by Public Mobile
  • 19872 Views
  • 124 replies
  • 33 Bravos

Troubleshooting Login Issues: OTP, 2FA, EverSafe

Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update.  I...

A_CX_PM by Public Mobile
  • 31349 Views
  • 184 replies
  • 27 Bravos

May I have two numbers in the same SIM card?

I would like to keep my old zone code but it makes people in my new town to get confused on where I am, so I would like to have two zone codes at same time. Is is possible?

gfcuellar by Great Neighbour / Super Voisin
  • 1098 Views
  • 5 replies
  • 0 Bravos

Data on my iPhone 4

I have an iPhone 4 but i only have iOS 7.1 I dont know why I can't have IOS 8 and I dont have data on my phone. please help me!

kiki237 by Great Neighbour / Super Voisin
  • 3312 Views
  • 11 replies
  • 0 Bravos

Annoying text from pm

Hi everyoneJust wondering if anyone is having this problem. I live fairly close to the states from where I am in Ontario and I keep getting a text every ten min or so that I can't send text outside of Canada which I know. I haven't even sent a text y...

hunnybunny by Model Citizen / Citoyen Modèle
  • 1927 Views
  • 21 replies
  • 0 Bravos

Android/Google separation

Did you hear that Android is separating from Google? And that they're partnering up w. Microsoft?That's shocking. Personally, I really think Windows phones are bad. Personally prefer Android OS. Would be shocked if Android adopted Micro what's crazy ...

makkahn28 by Mayor / Maire
  • 646 Views
  • 2 replies
  • 0 Bravos

Unblock my public mobile phone

My plan expired 2 years ago and I want to use the phone on another provider that I have an account with since I lost my phone with them. Thay ask me to call public mobile to unlock the phone so I can use it now with my current provider...but there ar...

Public by Great Neighbour / Super Voisin
  • 1451 Views
  • 8 replies
  • 0 Bravos

Mobile Data not working after number change

Hey I just changed my phone number on the public mobile website and now my data is not working. All the apn settings are correct. I tried changing my plan again in hopes it correcting the issue and it deducted $45 from my account for the same plan th...

robbyg32 by Great Neighbour / Super Voisin
  • 1130 Views
  • 2 replies
  • 0 Bravos

Outgoing text not working

I'm able to receive Text, incoming/outgoing calls and data works. But outgoing text is not working. I'm using Nexus 5 device. I was able to send text before. I'm facing this issue only for the past few days. Can anyone please help me on this. Thank y...

duraikmurugan by Great Neighbour / Super Voisin
  • 1244 Views
  • 4 replies
  • 0 Bravos

How to set-up Access Point Name Tethering correctly

I forgot to mention to the PM Team when I was at that thing on Tuesday, They should have a set-up guide for APN Tethering as well. I am now using my cell for tethering, just light work stuff, or for playing on my mobile handheld.I know that APN is on...

makkahn28 by Mayor / Maire
  • 795 Views
  • 3 replies
  • 0 Bravos

Here's what I mentioned to PM Team during Coffee

Hi. Here's what I talked to PM, and the info I received, so that everyone can have some comprehensive understanding:Tri-Sims, when broken into different sizes, can be put back to any size if you switch handsets so that ppl don't need to order correct...

makkahn28 by Mayor / Maire
  • 788 Views
  • 5 replies
  • 0 Bravos

Resolved! how log a text can you send

why doses it take so long to send a text. I have 2 paragraphs with about 13 lines of text yet it never sends the text. It saysits  sending but all it does is buffer (circle like youtube) . I thought it was a fast network but its just text, theres no ...

Bubba by Great Citizen / Super Citoyen
  • 1704 Views
  • 6 replies
  • 0 Bravos

How to get my phone calls and sms history with my PM account.

Hi everybody, I am trying to find how to get my phone calls and sms history with my PM account from 12th april 2014 until 14th april 2015. I can't go further than 31st january 2015 which means that I don't have my phone history from april 2014 to jan...

lmaggi by Great Neighbour / Super Voisin
  • 2066 Views
  • 7 replies
  • 0 Bravos

reactivate my account

public deactivated my account, how do I reactivate the account 4*********9 account no.0000******

Jack by Good Citizen / Bon Citoyen
  • 875 Views
  • 3 replies
  • 0 Bravos
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