Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
i have a lot of problems with my phone internet
I can’t transfer my phone number to telus
I know there are a number of topics on this particular issue. I've read them all. I'm hoping that someone here can help as I expect I'm entering a well-travelled sequence of delays. 1. I just started and activated a new PM account with a new (meant t...
Is anyone else having a problem getting into their account? I keep getting a service error.
How can i change my plan right now with paying the full amount. I have activated a 20 dollar plan in the last week . I want to cahnge to 25 dollars plan.Can any on ehelp me. Thank you
I bought an android phone with a removable battery. The sim card goes under the battery and works fine. Since I didn't know what size SD card the phone would take I didn't put that in at the time and it's also under the battery. Now I'd like to put a...
HI, Is Internation Roaming coming to public mobile anytime soon ? If its not then this is a major issue as i see and most people will leave PM. Atleast people who travel outside the US and Canada. The reason is most banks and other institutions use y...
I just wondered if anyone has this problem. I just got a newer vechile that is bluetooth, my phone is connected to it but when I turn off the engine and open the door my phone starts ringing but there is no one there.
I bought a SIM from PM about a week ago and on activating it and putting it in my phone (Android) I get a message saying SIM not supported. I thought it was a lock issue but now that I got it unlocked it still doesn't work. When I put another SIM in ...
Does PM match current Chatr 15$ Plan (250 data, 100 min, unlimited incoming and text), What are your thoughts?
Not able to make or receive calls after plan reactivated post vacation. Please help!!
Hello, I had ordered a SIM from Public Mobile back on March 5th and received a confirmation email saying it got shipped. I've waited the alloted 3-7 days for shipment as it is now March 12th but have not received my SIM card yet, I'm wondering if any...
Speed-tested a short time ago and it seems my throttle has kicked in. I'm capped to 3mbps up and download speeds. However... It seems this hasn't affected my phone performance at all. I just opened up the Amazon Prime app and played a video in high d...
I purchased the roaming data long distance add ons, but when I try and make a call it says I don’t have the long distance and roaming add on. I checked and I see that it is there and I paid for it. Help!!
Hi Public Mobile, I'm sorry but I misspelled my postal code when I ordered a new SIM card. Could you update it. Hope its not too late. Thanks a lot. Cheers,Dom
Hello,I've been with public mobile for 3 cycles of 90 day payments. I've always signed up for auto billing but NOT once has it worked. This time I had to load up my credits and mark my phone as lost just to get it activated again.. WTF is going on?...
I signed up for service 2 days ago, but still cannot receive incoming calls to my phone number.
Good morning...I am travelling to Panama in 4 weeks and will need to make calls locally down there. When should I purchase the add on to have that ability to make calls
Will there ever be unlimited data plan
Do public mobile participate in national alerts
Hello, I use the AutoPay option, but my plan didn´t renew. My payment didn´t go through, even though there is more than enough money in my account, what is going on? I´ve been without internet / phone all day. Also, in November I bought the US add o...
Hello, I wonder that 500 MB reward may apply for an existing customer or just for a new one?
Hi I purchased a $10 USA roaming add on last saturday ... online ... funds have been paid ... still no activation. ideas ? I have followed the robots system no success. When attempting to call we get a message that says we need the $10 USA roam...
Hello, I am not able to get data working yet. I have manually entered APN settings. Phone is an Asus zenphone max plus. Done a network reset. Data Works on secondary bell sim. Still does not work with bell sim removed. Tried sim in both slot 1...
Please carefully read the details carefully before saying its normal. I have searched through this forum and read 100's of "plan expired" topics and I canno't find even 1 mention that resembles the same issue I am having. My next due date is not unti...
So before i added the 35$+tax to my account there was a 10$ bonus still in my account, but after i added a visa debit card and deposited the 35$ the 10$ bonus is gone so me thinking i would just have to choose the 45$ plan,knowing i would have to lis...
So my auto-pay didn't go through, but my phone number is still working, but data isn't. Right now my account is showing Available Funds: $35 as I tried to manually make the payment that was due but didn't go through for whatever reason. It looks lik...
I purchased an add on for $15 (US Roaming+500MB) . I am on a $30 monthly plan. But the add on is not working .
How do u help people to receive bonus
i dont get it, i have been trying to register in order to create a account but freaking system not accepting it???? I have received the code on my phone, keyed in and did all that but freaking thing didnt go thru and now freaking system tells me th...
