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11-12-2019 09:06 PM - edited 01-05-2022 07:57 AM
How do I open a support ticket in regards to my bill?
Solved! Go to Solution.
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11-12-2019 09:49 PM
Thank you !
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11-12-2019 09:20 PM
@Lisa6 wrote:How do I open a support ticket in regards to my bill?
Create a moderator support ticket using the ? button at the right side bottom corner of this page.
Keep asking SIMon to "contact human" for one or more times. SIMon will eventually show you the "Submit a ticket" button. Click on submit button to get the create ticket screen.
Moderator wait time is up to 2 days.
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11-12-2019 09:08 PM
@Lisa6 wrote:How do I open a support ticket in regards to my bill?
Click the question mark at bottom right of the screen.
